---
title: "Kamal Goswami - Senior Process Associate in Noida | Tal"
description: "Meet Kamal Goswami, Operations & Case Management Specialist ⚡ SAP ISU · SAP C4C · Salesforce | 100% SLA Record | EXL Innovation Winner 2025 🏆 | Noida | Actively Seeking MNC Roles based in Noida."
image: "https://tal.club/meet/kamal-goswami/share-image"
---

# Kamal Goswami on Tal

## Headline

Operations & Case Management Specialist ⚡ SAP ISU · SAP C4C · Salesforce \| 100% SLA Record \| EXL Innovation Winner 2025 🏆 \| Noida \| Actively Seeking MNC Roles

## About

🚀 Results\-driven Back Office Operations Professional with 2\.5\+ years hands\-on expertise in SAP ISU and SAP C4C, currently driving Domain Operations at EXL Service — one of India's top analytics & BPO leaders\. 🏆 Proud recipient of the EXL Ideas for Innovation 2025 Award, recognizing my contribution to process improvement and operational efficiency\. 💼 Core Competencies: ✔ SAP ISU \| SAP C4C \| Domain Ops ✔ Back Office Process Management ✔ Data Accuracy & Quality Control ✔ SLA/KPI Adherence ✔ Cross\-functional Coordination 📍 Based in Noida, UP \| Open to On\-site \| Hybrid \| Remote roles across India 🎯 Actively exploring MNC opportunities in Back Office Operations, BPO/KPO, or SAP\-based process roles where I can deliver value and grow\. 📩 HR Professionals & Recruiters — Feel free to reach out\! Let's connect\.

## Location

Noida

## Work experience

Senior Process Associate at EXL, Oct 2023 \- Present · 2 yrs 9 mos, Noida, Process Efficiency: 2\.5\+ years of experience in managing end\-to\-end Domain Operations\. Accuracy: Maintained high\-quality standards and met all TAT \(Turnaround Time\) requirements consistently\. Problem Solving: Identified process gaps and suggested improvements to streamline daily tasks\. Tools: Proficient in MS Excel and operational management tools\. SAP ISU, SAP C4C

## Education

Bachelor of Computer Applications, Computer Science, Dr\. Bhimrao Ambedkar University \(DBRAU\), Agra

Intermediate, Science & maths, Uttar Pradesh State Board of High School and Intermediate Education \(UPMSP\)

[View the original profile](https://tal.club/meet/kamal-goswami)

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