Headline

Quality Analyst - EV Infrastructure Operations | IFS | Salesforce | GIS |Technical Support Operations

About

As an Operations Assistant in the EV department, I play a crucial role in ensuring seamless communication between our technicians and customers I send detailed service reports and quality assessments to customers, ensuring that all their concerns are addressed and that they receive a comprehensive overview of the service performed. My role is key to maintaining quality control, enhancing customer satisfaction, and supporting our technicians in delivering top-notch service.

Location

Shimla

Work experience

Sr. Ops Assistant at Pearce Services, Apr 2026 - Present · 3 mos, Sahibzada Ajit Singh Nagar

Operations Assistant at Pearce Services, Apr 2023 - Present · 3 yrs 3 mos

Operations Assistant at Pearce Services, Apr 2025 - Present · 1 yr 3 mos, On-site, As an Operations Assistant in the EV department, I play a crucial role in ensuring seamless communication between our technicians and customer. I send detailed service reports and quality assessments to customers, ensuring that all their concerns are addressed and that they receive a comprehensive overview of the service performed. My role is key to maintaining quality control, enhancing customer satisfaction, and supporting our technicians in delivering top-notch service.

Education

Masters in Commerce, Accounting and Finance, Himachal Pradesh University (HPU)