---
title: "Kalyani Sandu - Custom Software Engineering Analyst in Chilakaluripet | Tal"
description: "Meet Kalyani Sandu, SAP SD Consultant · S/4HANA | Driving O2C Excellence Across Retail - Pricing, Billing & SD-FI/MM Integration | Global Rollouts | Reduced Production Issues 35% | SAP Certified based in Chilakaluripet."
image: "https://tal.club/meet/kalyani-sandu/share-image"
---

# Kalyani Sandu on Tal

## Headline

SAP SD Consultant · S/4HANA \| Driving O2C Excellence Across Retail \- Pricing, Billing & SD\-FI/MM Integration \| Global Rollouts \| Reduced Production Issues 35% \| SAP Certified

## About

I'm an SAP S/4HANA SD Certified Consultant with 4\.5\+ years of experience across implementation, global rollouts, and AMS support \- primarily in the retail domain\. My expertise covers the full O2C cycle: sales order management, pricing \(condition technique\), billing, credit block resolution, SD\-FI/MM integration, and IDoc processing\. What I do that most SD consultants don't: \-> Trace production issues to true root cause — not just close the ticket\. Reduced recurring incidents by 30–35% through systematic RCA\. \-> Speak both languages: functional configuration AND business process\. I translate client pain into SAP solutions that actually stick\. \-> Own end\-to\-end delivery \- from requirements gathering and functional specs to SIT/UAT sign\-off, go\-live, and post\-go\-live stabilization\. \-> Navigate onsite/offshore environments across time zones with \~98% SLA compliance maintained\. Core areas of depth: Pricing & Condition Technique · Billing \(standard, intercompany, third\-party\) · VKOA / FI Integration · ATP · LSMW Data Migration · Business Partner Master Data · IDoc Monitoring \(810/850\) · ServiceNow · Jira · SAP Activate Currently open to SAP SD / O2C roles — implementations, rollouts, or AMS — where I can own complex configurations and directly impact process reliability\. Let's connect if you're hiring for SAP SD, S/4HANA O2C, or AMS support roles\.

## Location

Chilakaluripet

## Work experience

Custom Software Engineering Analyst at Accenture, Nov 2023 \- Present · 2 yrs 7 mos, Hyderabad, Telangana, India · Hybrid, Configured and delivered end\-to\-end O2C processes \- sales document types, item categories, schedule lines, pricing procedures, and output management across 1 implementation & 1 rollout projects in the retail domain\. Reduced recurring production issues by 30–35% by introducing structured root cause analysis \(RCA\) frameworks, replacing reactive ticket resolution with preventive configuration fixes\. Designed and implemented SD\-FI/MM integrations: VKOA account determination, ATP configuration, intercompany and third\-party billing \- enabling clean financial postings across cross\-functional teams \(SD/FI/MM\)\. Led functional specification \(FS\) authoring for enhancements; translated business requirements into RICEF\-ready documentation consumed by ABAP development teams\. Supported data migration using LSMW and performed Business Partner \(BP\) master data validation \- ensuring clean go\-live data quality across customer master records\. Worked within SAP Activate methodology across Explore, Realize, Deploy phases; actively participated in SIT/UAT, cutover planning, and post\-go\-live hypercare\. Managed Agile sprint activities and enhancement tracking via Jira; collaborated with onsite/offshore stakeholders across multiple time zones to deliver on\-schedule\. Resolved complex production issues in pricing \(condition technique gaps\), billing \(split criteria, cancellation errors\), credit block workflows, and IDoc processing failures\. Delivered knowledge transfer \(KT\) sessions for incoming team members, producing runbooks and SOP documentation that reduced onboarding time\. Represented the team in client\-facing status calls; communicated issue resolution timelines, risk flags, and progress updates directly to business stakeholders\.

Custom Software Engineering Associate at Accenture, Sep 2021 \- Nov 2023 · 2 yrs 3 mos, Hyderabad, Telangana, India · Hybrid, Managed high\-volume L2 support for O2C processes — sales orders, deliveries, billing, and FI integration \-achieving \~98% SLA compliance across all ticket categories via ServiceNow\. Monitored, diagnosed, and reprocessed failed IDocs \(850/810 — purchase orders and invoices\) to resolve interface failures between SAP and external trading partners\. Conducted root cause analysis on recurring incidents; collaborated with FI, MM, and ABAP teams to implement permanent fixes, reducing repeat ticket volume\. Participated in SIT/UAT cycles and production validation checks to ensure change requests did not introduce regression in live O2C workflows\. Served as client point\-of\-contact during escalations; provided clear, timely status communication that maintained trust during high\-priority incidents\.

## Education

Bachelor of Technology \- BTech, Computer Software Engineering, kallam haranadhareddy institute of technology

[View the original profile](https://tal.club/meet/kalyani-sandu)

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