Headline

Software Engineer | SAP SD Consultant | Order-to-Cash Specialist | S/4HANA | ECC | CRM | ITSM Optimization | SOX-Compliant Delivery

About

I am an SAP SD Consultant with around 4 years of experience across S/4HANA, ECC, and CRM, passionate about solving real business challenges through ERP solutions and committed to continuous learning, innovation, and driving digital outcomes. Over the course of my career, I’ve delivered in global rollout projects and AMS support, working hands-on with complex pricing procedures, returns, deliveries, and billing customizations while owning and optimizing the end-to-end Order-to-Cash (OTC) cycle. I’ve partnered with MM, FI, and Logistics teams to streamline processes, supported UAT, cutovers, and go-lives, and ensured compliance through SOX audits and system validations. My toolkit spans SAP GUI, Fiori Apps, S/4HANA, ECC, CRM, ServiceNow, JIRA, and ATLAS, and I’ve been recognized for automating workflows, reducing incident resolution times, and improving output determination. What I bring to the table is a mix of global rollout expertise, deep OTC and pricing knowledge, and a track record of cross-functional collaboration and problem-solving. Looking ahead, I’m seeking transformation-focused SAP SD roles with global scope, where I can contribute to projects involving S/4HANA, Fiori, and emerging SAP technologies, in teams that value ownership, user-centric thinking, and mentorship opportunities—while evolving into a leadership role that shapes digital transformation initiatives.

Location

Raichur

Work experience

System Engineer at Tata Consultancy Services, Nov 2024 - Present · 1 yr 7 mos, Remote

Assistant System Engineer at Tata Consultancy Services, Nov 2021 - Nov 2024 · 3 yrs 1 mo, Bengaluru, Karnataka, India, Tata Consultancy Services — Associate System Engineer 1. Project: SAP SE – SAP SD Support & Development 📍 Nov 2021 – Oct 2023 | Bangalore, India • Configured Sales Org Structure using SPRO, including creation of Sales Offices, Groups, and their assignments to Sales Areas. • Delivered end-to-end SAP SD & CRM application support, maintaining 98% SLA compliance across incident and service requests. • Managed critical periods (MEC/QEC/YEC) through accurate reconciliation, bug fixes, and system updates. • Supported issue resolution via IT DIRECT, handling recurring bugs and contributing to operational continuity. • Conducted knowledge-sharing sessions and mentored junior team members to accelerate onboarding and reduce handover gaps. 2. Project: SAP ATLAS – Development & Support 📍 Nov 2023 – Present | Bangalore, India • Delivered 95%+ on-time project milestones using SAP ATLAS and JIRA for end-to-end project tracking. • Coordinated delivery phases including Sales Handoff, Technical Validation, Landscape Creation, and client handovers. • Improved ITSM workflows in JIRA, achieving a 15% reduction in incident resolution time. • Automated JIRA data dumps and dashboard generation, reducing reporting errors by 80%. • Performed 100+ system audits, resolving 98% of alerts to ensure SOX-compliant SAP environments. • Validated Fulfillment Dates (FFDs) for accurate customer billing and compliance documentation. • Onboarded and trained over 10 team members, strengthening process continuity and delivery efficiency.

Education

Bachelor of Engineering - BE, Biotechnology, Dayananda Sagar College of Engineering, BANGALORE

PUC, PCMB, Sir M V PU College, Davangere