Kalyani Dhone profile photo 1 on Tal

Kalyani Dhone

AI Experience Designer at ServiceNow || Ex Microsoft, SAP Labs, PayPal

Bengaluru

11+ years of work experience

ServiceNow
Mar 20242 yrs 6 mosPresent

Bengaluru, Karnataka, India

PayPal
May 20212 yrs 11 mosMar 2024

Bangalore Urban, Karnataka, India

Driving Global Merchant Lending platform to provide seamless experience for PayPal Merchants in lending space.
Microsoft
Jan 20201 yr 4 mosApr 2021

Hyderabad, Telangana, India

Role - Understand the use-cases and the scenarios for Excel users. Drive end to end process from research to user testing for each feature. Design solutions for all end points. Collaborate with all the stakeholders to build and ship the best quality product. Major Feature Area: Cards View on Excel - Enhanced current version of Cards View by improving discoverability factor to drive top of the funnel. Increased engagement on Cards by providing mobile optimised inputs. Create on Excel mobile using Cards - Led the design vision and helped to roll out feature roadmap involving all the stakeholders. Other Features: Sheet View Experience for mobile and iPad, Custom Colors for Excel Web, Dark Mode for Excel App and Content Marking on spreadsheets.
SAP
Dec 20163 yrs 1 moDec 2019

Bengaluru, Karnataka, India

Role - Understood the business domain, workflows and personas for enterprise users. Conducted Design Thinking workshops, customer interviews. Built high fidelity mockups. Tested product in real time environment for quality check. Projects: Rule Mining - Led design effort for innovation tool which helped users to extract rules from data base with the help of Machine Learning. Data Cloud - Designed Data Monitoring system for customers to manage data consumption on cloud application. Product Structure Management - Conducted and led Design Thinking Workshop to enhance the experience of engineers for creation management of hierarchical structure of product at the start project lifecycle.
Moonraft Innovation Labs
Aug 20151 yr 4 mosNov 2016

Bengaluru, Karnataka, India

Role - Pitched design solutions to clients and all the involved stakeholders. Conceptualised and delivered designs in sprint model. Built information architecture, created paper wireframes and converted those into high fidelity prototypes. Delivered best quality user experience with visual design. Jigsaw Academy - Designed modules for Analytics Learning Management System for corporate employees. IDFC Bank - Designed post login billing and prelogin search experience of IDFC Bank for personal banking. Visual Language for AssistEdge (Edgeverve Infosys) - Set design guidelines for AssistEdge and Edgeverve products.

Kalyani’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
openai
openai
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

Indian Institute of Technology, Bombay

M.Des, Interaction Design

Indian Institute of Technology, Bombay

20132 yrs2015
K. J. Somaiya Institute of Technology

Bachelor's Degree, Computer Science

K. J. Somaiya Institute of Technology

20084 yrs2012

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Headline

AI Experience Designer at ServiceNow || Ex Microsoft, SAP Labs, PayPal

About

Senior Design Professional from IIT Bombay with 8 years of work experience. Worked in B2B and B2C space at the intersection of product and technology. I have designed products that are feasible and usable by people who make meaningful interactions that allow them to feel connected, comfortable, and useful. Staying connected with users has helped me design relevant products. With changing landscape, I believe user experience make or break the product.

Location

Bengaluru

AI stack

claude code

claude

gemini

openai

ChatGPT

Microsoft Copilot

Work experience

Staff Product Designer at ServiceNow, Mar 2024 - Present · 2 yrs 6 mos, Bengaluru, Karnataka, India

Senior User Experience Designer at PayPal, May 2021 - Mar 2024 · 2 yrs 11 mos, Bangalore Urban, Karnataka, India, Driving Global Merchant Lending platform to provide seamless experience for PayPal Merchants in lending space.

Designer 2 at Microsoft, Jan 2020 - Apr 2021 · 1 yr 4 mos, Hyderabad, Telangana, India, Role - Understand the use-cases and the scenarios for Excel users. Drive end to end process from research to user testing for each feature. Design solutions for all end points. Collaborate with all the stakeholders to build and ship the best quality product. Major Feature Area: Cards View on Excel - Enhanced current version of Cards View by improving discoverability factor to drive top of the funnel. Increased engagement on Cards by providing mobile optimised inputs. Create on Excel mobile using Cards - Led the design vision and helped to roll out feature roadmap involving all the stakeholders. Other Features: Sheet View Experience for mobile and iPad, Custom Colors for Excel Web, Dark Mode for Excel App and Content Marking on spreadsheets.

User Experience Design Specialist at SAP, Dec 2016 - Dec 2019 · 3 yrs 1 mo, Bengaluru, Karnataka, India, Role - Understood the business domain, workflows and personas for enterprise users. Conducted Design Thinking workshops, customer interviews. Built high fidelity mockups. Tested product in real time environment for quality check. Projects: Rule Mining - Led design effort for innovation tool which helped users to extract rules from data base with the help of Machine Learning. Data Cloud - Designed Data Monitoring system for customers to manage data consumption on cloud application. Product Structure Management - Conducted and led Design Thinking Workshop to enhance the experience of engineers for creation management of hierarchical structure of product at the start project lifecycle.

Interaction Designer at Moonraft Innovation Labs, Aug 2015 - Nov 2016 · 1 yr 4 mos, Bengaluru, Karnataka, India, Role - Pitched design solutions to clients and all the involved stakeholders. Conceptualised and delivered designs in sprint model. Built information architecture, created paper wireframes and converted those into high fidelity prototypes. Delivered best quality user experience with visual design. Jigsaw Academy - Designed modules for Analytics Learning Management System for corporate employees. IDFC Bank - Designed post login billing and prelogin search experience of IDFC Bank for personal banking. Visual Language for AssistEdge (Edgeverve Infosys) - Set design guidelines for AssistEdge and Edgeverve products.

Education

M.Des, Interaction Design, Indian Institute of Technology, Bombay

Bachelor's Degree, Computer Science, K. J. Somaiya Institute of Technology