---
title: "Kalyan Tota - Business Analyst in Bengaluru | Tal"
description: "Meet Kalyan Tota, Connecting products to businesses | Business Analyst | Product Consultant | SaaS Implementations | 5+ Years of Experience based in Bengaluru. AI stack includes anthropic apis, claude code, and claude."
image: "https://tal.club/meet/kalyan-tota/share-image"
---

# Kalyan Tota on Tal

## Headline

Connecting products to businesses \| Business Analyst \| Product Consultant \| SaaS Implementations \| 5\+ Years of Experience

## About

I fix broken business processes for a living, and I’m getting bored of just fixing them\. I want to build the things that don’t need fixing in the first place\. 5 years in functional consulting taught me the unglamorous truth about enterprise software: most of it fails not because the tech is bad, but because nobody bothered to ask the right questions before building it\. I spent that time doing the asking, on SAP Business One implementations across the Middle East and on the Xceler CTRM platform across Southeast Asia and the Middle East\. Requirements gathering, gap analysis, AS\-IS/TO\-BE mapping, translating “this is annoying” into “here’s the fix\.” Turns out that’s most of what product management is, minus the title\. Now at ModenX, and treating this chapter as the bridge from analyst to owner\. Less “what does the client need” and more “what should we build before they know they need it\.” If you’re working on product problems in SaaS, or anything where the business logic actually matters, I’d like to talk\.

## Location

Bengaluru

## AI stack

anthropic apis

claude code

claude

openai

perplexity

## Work experience

Business Analyst at BDIPlus, Aug 2026 \- Present · 3 mos, Bengaluru

Business Analyst at modenX, Aug 2026 \- Present · 3 mos, Bengaluru

Product Engineering at Taomish India Pvt\. Ltd, Mar 2024 \- Jul 2026 · 2 yrs 5 mos, Bengaluru, Application Support Engineer II \| Taomish \(Xceler, a Commodity Trading & Risk Management platform\) \- Owned production support for a CTRM platform running live trading operations across clients in Southeast Asia and the Middle East\. My work sat between traders managing real positions and the engineering team building the platform they relied on, which meant every issue carried business risk with P&L attached, not just a ticket to close\. Speed and accuracy weren't performance metrics; they were the difference between a client trading confidently and a client watching a broken screen during market hours\. \- Resolved 1000\+ production issues across trade capture, risk, and settlement workflows, cutting average resolution time from 7 days to 2, a \~70% reduction that directly reduced client downtime and escalation load\. \- Became the default translation layer between commodity traders and developers, converting vague "it's broken" reports into precise, reproducible technical requirements that engineering could act on without a second round of clarification\. \- Diagnosed and resolved data, configuration, and integration failures inside live trading environments where every minute of downtime hit revenue, working the full path from user\-reported symptom to root cause to fix\. \- Authored runbooks and internal documentation that turned recurring one\-off firefights into repeatable resolutions, cutting repeat escalations and shortening onboarding time for new support hires\. \- Designed and ran structured technical interviews for support hiring, including assessing developers transitioning into client\-facing support roles, and helped raise the bar for who joined the team\.

Business Analyst at TENX SOFTWARE FOUNDATIONS LLC, Nov 2021 \- Jan 2024 · 2 yrs 3 mos, On\-site, Business Analyst \| 10XSF \(SAP Business One for SME clients across the Middle East\) \- Worked as the Business Analyst on SAP Business One projects for small and mid\-sized businesses across the Middle East, owning the part most people skip: sitting with the client, understanding how they actually run their business, and translating messy real\-world operations into requirements the implementation could be built on\. \- Led requirement gathering and business process analysis for 4\+ SME clients across finance, inventory, sales, and purchasing, documenting how each business really operated versus how they said they did\. \- Ran discovery directly with business owners and finance teams who spoke in operations, not systems, and turned "this is how we've always done it" into clear, structured requirements the implementation team could act on\. \- Mapped as\-is and to\-be process flows, identified gaps between client needs and standard SAP B1 functionality, and specified the configuration and workarounds needed to close them\. \- Acted as the bridge between the client's business language and the technical build underneath, reducing back\-and\-forth and cutting post\-go\-live change requests caused by misunderstood requirements\. \- Supported user training and post\-implementation handover so adoption stuck instead of the system going unused after go\-live\. \- Bridged business intent and technical delivery, the same translation role that has defined every consulting and deployment job I've held since\.

Sap Solutions Architect at TENX SOFTWARE FOUNDATIONS LLC, Sep 2021 \- Oct 2021 · 2 mos, United Arab Emirates

Intern at Gao Tek, May 2021 \- Aug 2021 · 4 mos, Bengaluru, Karnataka, India

## Education

Bachelor of Engineering, Computer Science Engineering, MVJ College of Engineering, Bangalore, India

Full Stack Software Development, Computer Software Engineering, Great learning

[View the original profile](https://tal.club/meet/kalyan-tota)

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