Headline

Product Manager | 11 years experience | AI/ML Products | Digital Transformation | Product Strategy | Customer Experience Optimization | Agile Leadership | API Integration

About

I am a seasoned Product Manager with nearly 11 years of experience in driving the evolution of digital products from concept to scale. My expertise lies in helping organizations modernize their offerings, unlock new growth opportunities, and enhance customer engagement. I have a proven track record of identifying untapped opportunities and simplifying complex business challenges, translating them into commercially viable products that deliver measurable value for customers and stakeholders. Throughout my career, I have successfully built products that cater to diverse user groups, balancing business priorities, user expectations, and technical considerations to achieve sustainable adoption and long-term success. I am known for creating alignment across business and technology functions, enabling faster decision- making and effective execution of strategic initiatives in rapidly changing environments. My strong business acumen and deep understanding of digital ecosystems drive innovation and improve operational effectiveness. Key achievements include leading the transformation of legacy digital experiences into a unified platform, resulting in a scalable foundation for future product expansion. I also spearheaded the introduction of AI- driven capabilities that enhanced customer interactions and drove a 15% increase in user adoption.

Location

Greater Bengaluru Area

AI stack

Langflow

LlamaParse

Microsoft Copilot

OpenAI Agents SDK

OpenAI Playground

Runway

Work experience

Product Manager - Consumer Apps at Candescent, Sep 2024 - Present · 2 yrs, Bangalore Urban, In my current role, I oversee the product strategy, roadmap, and execution for a diverse digital platform portfolio that includes consumer banking, business banking and AI-enabled customer experiences. I have led the evolution of a unified digital platform that consolidates multiple applications into a single experience, simplifying customer journeys and enhancing platform scalability. My focus on data-informed product enhancements and personalization initiatives has contributed to a significant increase in user adoption. I also define and launch API-led platform capabilities that expand ecosystem connectivity and streamline integration with external partners. Achievements: I successfully drove a 15% increase in user adoption through strategic product enhancements and established product success metrics that improved decision-making and platform performance visibility. Additionally, I reduced production defects by 50% by enhancing product requirements and fostering collaboration across teams. My efforts in improving platform performance resulted in a 15% increase in operational efficiency.

Product Owner - Digital Banking | Mobile Apps at NCR Corporation, Jan 2023 - Aug 2024 · 1 yr 8 mos, Bengaluru

Product Manager-II | Digital Platforms at Kyndryl, Jul 2021 - Dec 2022 · 1 yr 6 mos, Bengaluru, As a Product Manager at Kyndryl, I drove product planning and execution across the full product lifecycle. I translated business objectives into prioritized roadmaps and feature requirements while partnering with engineering and delivery teams to align product investments with customer needs. My role involved defining user stories and acceptance criteria that enabled efficient execution and improved delivery predictability. I facilitated stakeholder alignment throughout the development lifecycle, ensuring transparency around product milestones and release timelines. Achievements: I supported successful product launches through collaboration with sales and marketing teams, enabling market readiness and adoption. My efforts in leveraging stakeholder feedback and product reviews continuously refined product direction, leading to improved customer satisfaction and engagement.

Product Manager at Kyndryl (IBM), Jul 2021 - Dec 2022 · 1 yr 6 mos, Managed full product lifecycle, from ideation through post launch support, ensuring consistent quality control measures were in place. Coordinated project planning and execution with team members and team leads. Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap. Communicated effectively with team members to deliver updates on project milestones and deadlines. Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements. Collaborated with sales, marketing, and support teams to launch products on time and within budget. Managed product demonstrations and testimonials for performance evaluation.

Product Owner | Microsoft Apps at Microland Limited, Nov 2018 - Jun 2021 · 2 yrs 8 mos, Bengaluru, In my role as a Product Consultant, I advised enterprise clients on digital transformation initiatives, helping them define product strategies that leveraged cloud technologies and automation capabilities. I collaborated with business and technology stakeholders to identify modernization opportunities and shape product requirements. My work involved supporting the design and implementation of cloud- enabled solutions that improved operational efficiency and business agility. Achievements: I acted as a bridge between client stakeholders and delivery teams, ensuring alignment between business objectives and solution outcomes. My contributions led to successful project implementations that enhanced client satisfaction and operational performance.

Product Consultant at Microland Limited, Nov 2018 - Jun 2021 · 2 yrs 8 mos, Provided product consulting services to enhance client solutions in digital transformation and cloud integration.

Education

MBA, LEAN OPERATIONS AND SYSTEMS, Christ University, Bangalore

Artificial Intelligence & Machine Learning, Artificial Intelligence, Indian Institute of Science (IISc)