K Varun
Senior Quality Analyst - Growth
Bengaluru
9+ years of work experience
Aug 20242 yrs 2 mosPresent
Bengaluru, Karnataka, India
- Audit & provide comprehensive feedback on sales calls across sales regions
-Collaborate with stakeholders to develop and implement enhancements for sales pitches and team training programs
- Facilitate & conduct quality sessions for both new & existing sales associates with the core objective of emphasizing ethical & value-driven sales practices.
- Conducted over 50+ mock calls for new hires, effectively preparing them for live sales interactions
-Delivered in-depth product training to new associates, strengthening their understanding and confidence in product knowledge
-Partnered with the HR team to streamline the recruitment process for new sales associates
Mar 20232 yrs 7 mosSep 2025
On-site
- Managing a team of 7+ members
- Working with cross functional teams to work on a solution centric approach to being revenue
- Working closely with stakeholders across the Sales team to come up with sales strategies
Feb 20221 yr 2 mosMar 2023
- Conducting regular audits & providing feedback to the sales teams
- Evaluating the performance metrics & providing reports to stakeholders
- Ensuring sales teams adhere to the company's policies & providing proper solutions to customers
- Conducting regular QA meets with the sales teams to identify the gaps and areas of improvements to work on
Apr 202111 mosFeb 2022
- Developed and implemented sales strategies to increase customer loyalty and retention
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities
for upselling
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-
depth product knowledge
- Streamlined sales process efficiency by maintaining accurate records of customer interactions in CRM
systems, ensuring shameless followup
- Increased sales with execution of full sales cycle through conversion to closing
- Determined needs, delivered solutions and overcame objections through consultative selling skills
- Consistently overachieving targets MoM
Sep 20195 mosJan 2020
On-site
- Was responsible for all inbound leads generated through marketing and partner initiatives.
- Prospected 15+ companies on a daily basis with the objective of finding at least 5 stakeholders (Finance/HR/ VP/Transport in charge/Admin) across different industries
- Was responsible for outbound lead generation through building and executing the outreach pan using data, leads & CRM tools. The tools used were ZoomInfo and Fun doo data to source companies and their stakeholders. Salesforce was used as the CRM for creating all the leads.
- Identified new business opportunities & prospect the right decision makers
- Scheduled Discovery Calls to qualify the prospect in/out, and accordingly made a follow up call/meeting for the Account Executives where required.
- Met & exceeded assigned activity and meeting targets.
- Developed a business pipeline using warm and cold techniques
- Brought an innovative approach to prospecting and acquisition, with a customer obsessed mindset
- Collaborated with Account Executives and Sales Managers within the region to develop and iterate on
a prioritization model, operational infrastructure, and internal tools and processes.
- Communicate effectively and efficiently via phone, email and in-person meetings
Nov 201811 mosSep 2019
Managed a portfolio of mid-market accounts (example - Dyson, Make my Trip) , driving new business acquisition and expanding existing relationships to exceed quarterly and annual quotas.
Led full-cycle sales process from prospecting and discovery through negotiation and close, consistently achieving 100 % + of quota.
Built and maintained a healthy sales pipeline using CRM tools like Salesforce, ensuring accurate forecasting and prioritization of high-value opportunities.
Conducted in-depth needs assessments and delivered tailored product demonstrations to key decision-makers and C-suite stakeholders.
Collaborated cross-functionally with marketing, customer success, and product teams to ensure seamless onboarding and long-term customer retention.
Nov 20171 yr 1 moNov 2018
On-site
- Constructed, forecasted and managed the sales pipeline via Salesforce CRM
- Managed a pipeline of 50+ accounts
- Owned the full end to end sale of Uber for Business to a cohort of the world's largest companies dependent on years of experience
- Closed opportunities through high volume outbound calls.
- Closed opportunities through conversion from MQL’s
- Created a lean pipeline of opportunities > 100
- Handled accounts within the segment of 200-500 employees pan India
- Developed strong relationships with key clients which generated revenue as new features for go-to-market
- Wore multiple hats: sales strategy, lead generation, sales rep, and account manager
- Identified prospects needs, understood the business drivers behind the requests, and explain the Uber value proposition
May 20152 yrs 2 mosJun 2017
On-site
- Effectively sold G Suite products to prospective clients in APAC, EMEA and NORTHAM markets through inbound/outbound calls
- The focus was to generate business growth and overachieve monthly and quarterly targets by maintaining a high customer satisfaction rate.
- Closed/Managed accounts within a segment of 1-200 employees
- Consistently overachieved targets on a MoM basis
- Utilising Salesforce as the CRM to manage accounts
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