---
title: "Kala Mehak Jain - Machine Learning Engineer in Hyderabad | Tal"
description: "Meet Kala Mehak Jain, Machine Learning Engineer @ServiceNow | GenAI & Knowledge Graphs based in Hyderabad. AI stack includes claude code, gemini, and github copilot."
image: "https://tal.club/meet/kala-mehak-jain/share-image"
---

# Kala Mehak Jain on Tal

## Headline

Machine Learning Engineer @ServiceNow \| GenAI & Knowledge Graphs

## About

Hi\! I’m a Machine Learning Engineer with 2\+ years of experience building AI features for enterprise\-scale products\. At ServiceNow, I work on Generative AI systems and enterprise Knowledge Graphs that enable users to query complex data using natural language and receive accurate answers\. I enjoy tackling ambiguous problems, improving user experiences, and making AI systems more reliable\. I’m detail\-oriented, curious, and continuously looking to grow deeper in the applied AI and ML domain\.

## Location

Hyderabad

## AI stack

claude code

gemini

github copilot

langchain

langgraph

claudecode

## Work experience

Machine Learning Engineer at ServiceNow, Mar 2025 \- Present · 1 yr 8 mos, Hybrid, • Built production\-grade Generative AI capabilities enabling natural\-language querying over enterprise Knowledge Graphs\. • Improved NL\-to\-structured query accuracy to 90%\+ across GPT, Claude, Gemini, and internal LLMs through prompt optimization and constraint\-based decoding\. • Increased enterprise retrieval relevance by 30% by designing intent classification and reranking strategies\. • Built an automated Text\-to\-Cypher defect diagnostic system that reduced manual debugging from hours to minutes\. • Designed scoring and reranking strategies achieving 95%\+ picker accuracy across complex enterprise schemas\. • Enhanced enterprise graph schemas by improving entity metadata and synonym mappings for better retrieval quality\.

Associate Machine Learning Engineer at ServiceNow, Sep 2023 \- Feb 2025 · 1 yr 6 mos, Hyderabad, • Developed prompt engineering strategies across multiple enterprise schemas for production NL\-to\-query generation\. • Generated 2,000\+ synthetic datasets and built automated evaluation pipelines for retrieval and intent classification\. • Worked with product and business teams to integrate Knowledge Graph\-based GenAI capabilities into enterprise workflows\. • Debugged production AI pipelines and improved issue turnaround from days to hours\.

## Education

Bachelor of Technology \- BTech, Information Technology, G Narayanamma Institute of Technology and Sciences

Narayana Junior College \- India

[View the original profile](https://tal.club/meet/kala-mehak-jain)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/kala-mehak-jain#person",
      "name": "Kala Mehak Jain",
      "url": "https://tal.club/meet/kala-mehak-jain",
      "image": "https://tal.club/meet/kala-mehak-jain/profile-photo.jpg",
      "description": "Meet Kala Mehak Jain, Machine Learning Engineer @ServiceNow | GenAI & Knowledge Graphs based in Hyderabad. AI stack includes claude code, gemini, and github copilot.",
      "jobTitle": "Machine Learning Engineer",
      "worksFor": {
        "@type": "Organization",
        "name": "ServiceNow"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Machine Learning Engineer"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Hyderabad"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "G Narayanamma Institute of Technology and Sciences"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Narayana Junior College - India"
        }
      ],
      "knowsAbout": [
        "claude code",
        "gemini",
        "github copilot",
        "langchain",
        "langgraph",
        "claudecode"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/kala-mehak-jain#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/kala-mehak-jain#webpage",
      "url": "https://tal.club/meet/kala-mehak-jain",
      "name": "Kala Mehak Jain on Tal",
      "description": "Meet Kala Mehak Jain, Machine Learning Engineer @ServiceNow | GenAI & Knowledge Graphs based in Hyderabad. AI stack includes claude code, gemini, and github copilot.",
      "dateModified": "2026-10-13T10:16:03.558Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/kala-mehak-jain#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/kala-mehak-jain/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/kala-mehak-jain/profile-photo.jpg",
        "caption": "Kala Mehak Jain profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```