---
title: "Kajol Patil - Growth Product Manager in Bengaluru | Tal"
description: "Meet Kajol Patil, Product & Growth at Jar | Ex-D2C at Plum, ML Engineer at Stride based in Bengaluru. AI stack includes anthropic apis, claude code, and claude."
image: "https://tal.club/meet/kajol-patil/share-image"
---

# Kajol Patil on Tal

## Headline

Product & Growth at Jar \| Ex\-D2C at Plum, ML Engineer at Stride

## About

I build products\. I solve messy problems\. I ask a lot of “why?” I work at the intersection of Product, Growth, Data & AI, turning customer behaviour and ambiguous problems into products and strategies that move numbers\. From ML and enterprise tech to product strategy, retention and analytics, I’ve learned one thing: Building something people use is good\. Building something they come back to is better\. Building something humanity needs is outstanding\. And building something humans didn’t know they needed, and making a business out of it, is smart\. Curious by default\. Data\-driven when it matters\. A Product Manager by profession, a people’s Product Manager by nature\. Always looking for the next interesting problem to solve\.

## Location

Bengaluru

## AI stack

anthropic apis

claude code

claude

elevenlabs

gemini

hedra

## Work experience

Growth Product Manager at Jar, Jul 2026 \- Present · 2 mos, 1\. Led product\-led marketing initiatives across YouTube and Instagram, creating educational product content to drive engagement, app adoption, and transaction activity\. 2\. Led end\-to\-end product strategy for Trust & Safety initiatives, improving user retention across key transaction journeys\. 3\. Redesigned reactivation and recovery journeys for churned users, improving subscription reactivations and reducing repeat cancellations\. 4\. Built a machine learning–based churn prediction model to identify users at high risk of cancellation and enable proactive retention interventions\.

Associate Product Manager\-2 at Jar, Sep 2025 \- Jun 2026 · 10 mos, 1\. Designed and launched low\-friction retention interventions, including Pause, Reduce Amount, and other flexible subscription options, to reduce cancellations and improve subscription retention\. 2\. Identified low\-trust and high\-volatility user cohorts and introduced an IVR\-based education journey to improve product transparency, build trust, and strengthen long\-term retention\. 3\. Built a personalized Pause and Resume experience based on subscription age, lifecycle stage, savings behavior, and churn propensity to improve adoption and reduce cancellations\.

Associate Product Manager at Plum Goodness, Dec 2023 \- Aug 2025 · 1 y 8 mo, Mumbai, Maharashtra, India, 1\. Led the end\-to\-end product lifecycle for Plum’s Android and iOS apps, defined a data\-driven roadmap informed by customer insights, Loyalty \(55% retention\), Referral Engine \(50% lower CAC\), Search Optimization, and Cart Enhancements\. 2\. Reimagined customer support and post\-purchase experience through AI and automation, implementing NLP\-based ticket classification and auto\-routing, AI\-powered support and consultative\-selling chatbots, stock\-out forecasting, and customer feedback analysis; reduced support queries by 50%, improved NPS to 4\.4, reduced resolution TAT, and increased ROAS by 30%\. 3\. Gained hands\-on experience in pricing, profitability, and business analytics by optimizing pricing and discount strategies across Amazon, Zepto, and Blinkit, improving Net Contribution by 35%; implemented a unified real\-time performance dashboard integrating business metrics and marketing spend to enable data\-driven decision\-making across teams\. 4\. Gained hands\-on expertise in product analytics by leading the GA3\-to\-GA4 migration, designing a 42\+ event analytics framework and cross\-platform GTM/Firebase tagging strategy; developed automated Looker Studio dashboards using BigQuery and SQL, enabling analysis of Sales, LTV, CAC, Net Contribution, user journeys, and conversion funnels\.

Machine Learning Engineer\-I at Stride\.ai Inc, Mar 2023 \- Nov 2023 · 9 mos, Bengaluru, Karnataka, India, 1\. Built AI\-powered NLP and document intelligence solutions for global banking, healthcare, and pharmaceutical clients, automating information extraction, semantic search, classification, translation, and multilingual processing across diverse document formats; owned end\-to\-end delivery and client collaboration\. 2\. Improved NER accuracy by 20% and reduced document processing time by 80% through rule\-based optimization and advanced NLP techniques; designed scalable text/table extraction frameworks that improved processing efficiency by 60%, with translation and entity recognition models achieving BLEU 40 and \~86% accuracy\.

Technical Analyst at Veritas Technologies LLC, Aug 2022 \- Feb 2023 · 7 mos, Pune District, Maharashtra, India, Resolved complex software issues for APAC clients across Veritas MSDP Cloud and NetBackup Appliances by analyzing logs, debug outputs, and Linux scripts; collaborated with engineering and product teams on upgrades and troubleshooting to drive root\-cause resolution and permanent fixes\.

Software Engineer at Cognizant, Mar 2022 \- May 2022 · 3 mos, Pune District, Maharashtra, India, Completed hands\-on training in Python, automation, Agile/Scrum, and software development through coding assignments, real\-world projects, code reviews, and sprint\-based delivery\.

## Education

AI Immersion Fellowship Program, Artificial Intelligence, GrowthX®

Bachelor of Technology, Information Technology, Bharati Vidyapeeth University College Of Engineering, Pune

[View the original profile](https://tal.club/meet/kajol-patil)

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