---
title: "K S Reddy - Associate Director in Bengaluru | Tal"
description: "Meet K S Reddy, Manager IT based in Bengaluru. AI stack includes ChatGPT and Microsoft Copilot."
image: "https://tal.club/meet/k-sripal-reddy/share-image"
---

# K S Reddy on Tal

## Headline

Manager IT

## About

Veteran IT Application & Product Support Leader with over 20 years of experience orchestrating large\-scale global support operations across the Healthcare, Life Sciences, and Telecom domains, driving critical application support, global compliance, and digital transformation initiatives\. Key Highlights & Scale of ExpertiseGlobal Leadership: Proven track record of managing large, multi\-functional teams \(up to 90\+ members\) across diverse time zones to deliver high\-stakes service level agreements \(SLAs\)\. Massive Scale Operations: applications on OnPrem ,AWS , on Microsoft Azure, supporting over 90,000 global users and directing multiple teams resolving technical and functional issue tickets\. Cutting\-Edge Tech & Domain Mastery: Combines deep domain expertise in clinical trial and enterprise quality management systems with practical leadership in Agentic AI support setups, cloud administration \(Azure/AWS\), and modern ITSM frameworks\. Process & Infrastructure Excellence: Expert in ITIL frameworks, ISO certifications ,disaster recovery \(DR/BCP\), data center migrations, and strict regulatory/sponsor audit compliance\. Core CompetenciesFrameworks & Tools: ITIL v3 Foundation Certified\. Expert in ServiceNow, Salesforce, Clarify, HP Service Center, and Operations: Critical Incident Management, P1/P2 resolution, SLA/MTTR optimization, DevSecOps models, and Cross\-functional Leadership\. spearheading a critical Data Center Migration

## Location

Bengaluru

## AI stack

ChatGPT

Microsoft Copilot

## Work experience

Associate Director at IQVIA, Mar 2025 \- Apr 2026 · 1 y 1 mo, Bangalore, Veteran IT Application & Product Support Leader with over 20 years of experience orchestrating large\-scale global support operations across the Healthcare, Life Sciences, and Telecom domains, driving critical application support, global compliance, and digital transformation initiatives\. Key Highlights & Scale of ExpertiseGlobal Leadership: Proven track record of managing large, multi\-functional teams \(up to 90\+ members\) across diverse time zones to deliver high\-stakes service level agreements \(SLAs\)\. Massive Scale Operations: applications on OnPrem ,AWS , on Microsoft Azure, supporting over 90,000 global users and directing multiple teams resolving technical and functional issue tickets\. Cutting\-Edge Tech & Domain Mastery: Combines deep domain expertise in clinical trial and enterprise quality management systems with practical leadership in Agentic AI support setups, cloud administration \(Azure/AWS\), and modern ITSM frameworks\. Process & Infrastructure Excellence: Expert in ITIL frameworks, ISO certifications ,disaster recovery \(DR/BCP\), data center migrations, and strict regulatory/sponsor audit compliance\. Core CompetenciesFrameworks & Tools: ITIL v3 Foundation Certified\. Expert in ServiceNow, Salesforce, Clarify, HP Service Center, and Operations: Critical Incident Management, P1/P2 resolution, SLA/MTTR optimization, DevSecOps models, and Cross\-functional Leadership\. spearheading a critical Data Center Migration

Mgr Product Support at IQVIA, Sep 2016 \- Mar 2025 · 8 y 6 mo, Bangalore

Project Manager at Technosoft Corp\., Jan 2011 \- Sep 2016 · 5 y 8 mo, Bangalore

Project Manager at Techmahindra, Oct 2005 \- Jan 2011 · 5 y 3 mo, Pune

[View the original profile](https://tal.club/meet/k-sripal-reddy)

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