Headline

Product Support Analyst

About

➢ Experienced Product Support Specialist with over 4.5 years of expertise in supporting enterprise-level applications. ➢ Skilled in troubleshooting, resolving technical issues, and optimizing performance for systems utilizing SQL, UNIX commands, and AutoSys scheduling tools. ➢ Adept at working with cross-functional teams to ensure seamless system operations and deliver high-quality service to clients. ➢ Strong problem-solving skills, a deep understanding of application behavior, and a passion for ensuring customer satisfaction.

Location

Bengaluru

AI stack

claude

perplexity

ChatGPT

ChatGPT Images

Work experience

Product Support Analyst at Grasko Solutions, Jan 2025 - Present · 1 yr 9 mos, Bengaluru, Karnataka, India

Technical Expert at Blitzpath Innovations, Aug 2021 - Dec 2024 · 3 yrs 5 mos, Bengaluru, Karnataka, India

Technical Support Advisor at Concentrix, Mar 2021 - Jun 2021 · 4 mos, Bengaluru, Karnataka, India

Education

Bachelor of Technology - BTech, Civil Engineering, GIET University Gunupur