Headline

Student at Dr. Bhim Rao Ambedkar University, Agra

About

Customer-focused professional with experience in customer support, relationship management, and client handling. Worked as a Customer Executive at Teleperformance and currently working as a Relationship Manager at Credisure Loanclosure.in. Experienced in resolving customer concerns, maintaining client relationships, and delivering positive customer experiences through strong communication and problem-solving skills. Skilled in MS Office, Google Applications, CRM processes, and customer interaction management. Seeking remote and growth-oriented opportunities in Customer Experience, Customer Support, and Client Success roles

Location

Agra

Work experience

Relationship Manager at Loanclosure.in, May 2026 - Present · 2 mos, Agra, Uttar Pradesh, India, •Managed client relationships and customer portfolios. •Ensured customer satisfaction and issue resolution. •Maintained strong communication with clients for long-term engagement. •Assisted customers with financial service coordination.

Customer Executive at TP, Oct 2024 - Present · 1 yr 9 mos, Agra, Uttar Pradesh, India, •Resolved customer complaints professionally through effective communication. •Maintained accurate customer interaction records. •Improved customer satisfaction through quick issue resolution. •Worked in a fast-paced customer support environment

Education

Dr. Bhim Rao Ambedkar University, Agra