- Managed income processes including rental calculations, turnover rent, car park income, late payment interest, and reconciliations, ensuring accurate client financials. - Successfully transitioned UK client accounts to India under Project Koru and Project Silver, completing full knowledge transfer and process automation. - Updated SOP's, provide training and led a team, achieving 95% accuracy during ramp-up and ensuring smooth operations across multiple portfolios. - Monitored service charge expenditures, prepared quarterly financial statements, and facilitated cross-fund transfers while maintaining regulatory compliance. - Oversaw CHAPS payments, tenant recharges, fixed-income revenue, and collaborated with cross-functional accounting teams to enhance team efficiency.