Headline

Creative and active person, like to involve in team works, solve problems, acquiring new things. Dynamic person with futuristic dreams.

Location

Bangalore Rural

AI stack

claude code

gemini

openai

perplexity

Amazon Q Developer

OpenAI Playground

Work experience

Investigations Specialist at Amazon development center india pvt ltd, Oct 2024 - Present · 2 yrs 2 mos, Remote

Process Executive at Cognizant Technology Solutions India Pvt Ltd., Mar 2023 - Aug 2024 · 1 yr 6 mos, Bangalore Urban, Karnataka, India, Worked on the Google Ads Validation project, generating and verifying leads in compliance with Google’s data privacy and security policies. Validated advertiser and customer information to ensure accuracy, authenticity, and policy adherence. Analyzed large datasets to identify trends, discrepancies, and opportunities for improving campaign performance. Provided actionable insights to enhance relationships between advertisers and customers, supporting business growth. Ensured strict adherence to SLAs, quality metrics, and operational guidelines. Collaborated with internal teams to resolve discrepancies and improve validation processes. Maintained high levels of accuracy and productivity in a fast-paced, target-driven environment.

Investigations Specialist at Amazon Development Centre India Pvt Ltd., Reviewed and analyzed buyer-seller communications within the Buyer-Seller Messaging (BSM) platform to identify policy violations, abusive behaviour, and fraudulent activities. Conducted in-depth investigations to ensure compliance with internal policies while safeguarding the interests of both buyers and sellers. Interpreted complex cases using predefined guidelines and judgment-based decision-making to resolve disputes effectively. Performed quality audits on team outputs, ensuring adherence to process standards and improving overall accuracy. Served as an Auditor for six months, providing feedback, identifying gaps, and driving continuous improvement within the team. Collaborated with cross-functional teams to escalate critical issues and support resolution of high-risk cases. Maintained detailed documentation of cases and audit findings to support transparency and process enhancements.

Education

Puc, I am good in computer science, PES University

High School Diploma, Apollo Convent School