Headline

Key Account Management | Customer Success and Implementation | International Sales & Business Development | Project Management | Consulting | SaaS

About

Hello There. Pleasure to e-meet you. Key highlights of my profile : - Highly motivated, Perseverant and Solution oriented professional with the ability to positively impact and drive business processes, projects and growth. - Work experiences of ~6 years in diverse roles mainly pertaining to Key Account Management, Customer Success, Business Consulting, Project Management, Strategic Planning, International Sales and Business Development. - Skilled in multiple technical & analytical tools to facilitate smooth functioning and deliver exceptional results. Ability to use AI to optimise various business processes and enhance overall productivity. - Efficient and effective in cross functional collaboration with internal and external stakeholders. - Successful in achievement and over achievement of set goals and deliverables. - Excellent & Effective Communicator with high level of conviction. - Results driven, Detail Oriented and Customer focused. - Process oriented with a Long term and Sustainable approach. - Love to Interact with and Add-Value to "People". In other words, highly regard & endorse "Teamwork". - A firm believer in "Thinking before Doing" which has helped me build a Conscious & Rational approach towards Problem Solving and Decision making. Currently seeking full time opportunities to add value through my skillsets and experience. Available to relocate & join on immediate basis. Kindly feel free to reach out for suitable openings. Thanks & Wishing you good health.

Location

India

AI stack

claude

gemini

perplexity

ChatGPT

Gamma

Microsoft Copilot

Work experience

Project Consultant at Data13, Mar 2025 - Sep 2025 · 7 mos, Germany, • Consulted and co-ordinated administrative processes for companies employing foreign professionals by ensuring the timely processing of visa and work permit applications. • Reviewed submitted documents for completeness and accuracy as per guidelines. • Communicated and co-ordinated with international employees and client POC’s. • Maintained and monitored digital project management systems to track project status. • Created project plans, reports and presentations for internal & external stakeholders. • Provided effective inputs for the continuous optimization of processes.

Manager at Infoedge India Limited, Jul 2023 - Nov 2023 · 5 mos, India, • Managed a portfolio of techno-commercial solutions and SaaS based softwares. • Acted as mediator between front end sales team & back end technical teams to gather customer needs, prioritize, communicate precise requirements and ensure successful execution of the set deliverables. • End to end management and ownership of the entire project lifecycle from concept to completion, thus facilitating total customer satisfaction and maintenance of healthy business relationships. • Monthly reviews with cross functional teams to analyse performance, identify potential risks and implement appropriate mitigation measures. • Liaised with senior leadership to define product vision and roadmap.

Business Manager at Kesari & Sons, Jul 2022 - Jul 2023 · 1 yr 1 mo, India, • Managed business projects with various public and private organisations. • Submitted competitive and profitable bids to win deals and contracts. • Optimized processes and ensured a structured way of working in order to ensure timely execution against orders and contracts to facilitate achievement of set targets. • Built and maintained relationships with customers, vendors and logistics partners. • Participation in trade fairs to improve company outreach & connect with new customers.

Assistant Manager at DöhlerGroup, Oct 2019 - Jul 2022 · 2 yrs 10 mos, India, • Responsible for business growth and end to end management of activities for the top revenue business unit. • Key tasks included Product Management, Project Management, Business Analysis, Inside Sales and Strategic Business Development. All tasks managed effectively with a customer focused mindset. • Handled multiple projects to increase business with top key accounts like Coca-Cola, Pepsico, Rakyan, Dabur, Nestle and many other key accounts / top revenue customers. Worked closely with the top management to close loop big deals to grow business and improve profits ( GM,CM) for the entity. • Managed assortment of the B2B product category and maintained pipeline hygiene. Analysed various aspects of the business including product varieties, supply and demand patterns, customer needs and feedback, competition, trends and defined KPI's. • Participated and contributed effectively in monthly BU reviews with the Global Product management team in Germany alongside colleagues from other global locations. • Identification of potential business opportunities with new and existing customers & creating effective strategies to generate new business from them and also maintain the existing business. • Proactive Cross-functional team co-ordination with internal teams namely Sales, R&D, Pricing, Marketing, Sourcing, Operations, IT, Market Intelligence, Finance, Production & Planning, for timely resolution of client escalations, fulfilment of operational commitments & overall client success. • Created templates for the sales team to capture client requirements to ensure effective and efficient action by the respective internal stakeholders. • Lead New Business Initiatives to promote multiple offerings of Döhler to new / existing customers by providing sales collaterals through one pagers, presentations & other required material. • Conducted inhouse trainings to foster better understanding about the product portifolio.

Education

Master of Business Administration - MBA, International Business and IT, Balaji institute of international business