Headline

Health Care Concierge

About

Our team at Mr. Cooper thrives on delivering precision in banking operations, a value that resonates with my professional ethos and academic foundation in Tourism and Travel Services Management from St. Claret College. Since joining in July 2023, my contribution to the team's success has been marked by twice being named Best Employee of the Month, a testament to our collective commitment to client satisfaction. With proficiency in Fannie Mae and Freddie Mac guidelines, my role is instrumental in validating documents for underwriting processes, ensuring efficient loan completions. This dedication to operational excellence reflects my educational background and the core competencies I have honed in the financial services sector, contributing to the robust quality control standards Mr. Cooper is known for.

Location

Bengaluru

Work experience

Health Care Consierge at Proactiq Services (OPC) Private Limited, Apr 2025 - Dec 2025 · 9 mos, Bengaluru, Karnataka, India

Process Associate at Mr. Cooper, Jul 2023 - Mar 2025 · 1 yr 9 mos, Bengaluru, Karnataka, India, • Validated all documents as part of PFU preparation for underwriters at Mr. Cooper, ensuring top-notch quality and timely loan submissions. • Recognized as Best Employee of the Month twice and once as a runner-up for exceptional performance. • Maintained high standards to complete loans efficiently and effectively, contributing to team success and client satisfaction.

Education

Bachelor of Commerce - BCom travel and tourism, Tourism and Travel Services Management, St. Claret College - India