---
title: "Jnaneshwar Ambati - Program Manager - City Operations in Chennai | Tal"
description: "Meet Jnaneshwar Ambati, City Operations @ Blinkit | Quick Commerce | Program Leadership | IIM Mumbai (NITIE) | Ex-Reliance (AJIO) based in Chennai. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/jnaneshwar-ambati/share-image"
---

# Jnaneshwar Ambati on Tal

## Headline

City Operations @ Blinkit \| Quick Commerce \| Program Leadership \| IIM Mumbai \(NITIE\) \| Ex\-Reliance \(AJIO\)

## About

Hey, I’m Jnaneshwar \(Eshwar\)\. I run dark store operations for Blinkit's Chennai cluster — 75\+ stores and a 1,600\+ frontline workforce across Chennai, Vellore and Puducherry — reporting to the City CEO\. I moved into the city seat in December 2025 after a year in central ops building programs across Bengaluru, Hyderabad and Chennai\. My pattern is consistent: take messy, real\-world ops problems and turn them into systems people actually use\. In Chennai that has meant hiring and building a 6\-member program team from scratch, deploying a performance management system across 1,600\+ pickers and captains, exposing ₹11\.2L of unapproved overtime and instituting the controls to stop it, rebuilding the hiring funnel to 35% referrals and 45% self\-onboarding, and running root\-cause diagnostics on picking productivity across 82 stores\. Before Blinkit: business strategy and operations at Tracxn; returns reduction and size\-chart automation at AJIO; digital transformation in Reliance's petrochemicals business as part of the Reliance Emerging Leaders Program; systems engineering at TCS\. MBA in Supply Chain & Operations from IIM Mumbai \(NITIE\)\. Off work: movies, books, and way too much badminton, cricket, and basketball\. I try to leave teams calmer than I found them\.

## Location

Chennai

## AI stack

claude code

claude

gemini

notebooklm

ChatGPT

## Work experience

Program Manager \- City Operations at Blinkit, Dec 2025 \- Present · 10 mos, Chennai, Tamil Nadu, India, \- Head dark store operations for Blinkit's Chennai cluster — 75\+ stores, 1,600\+ frontline workforce — reporting to City CEO; own workforce planning, store performance, mid\-mile fleet, storage and digitization\. \- Hired and lead a 6\-member program team \(PM, 4 APMs, executive\) covering on\-demand workforce scale\-up, inventory and availability, put\-away productivity, customer experience, and cost control\. \- Exposed 59% unapproved overtime worth ?11\.2L via 60\-day audit; deployed performance management system flagging bottom 20% of 1,600\+ pickers weekly; built picking root\-cause engine across 82 stores\. \- Rebuilt hiring funnel: referrals to 35% and self\-onboarding to 45% of overall hiring, vendor dependency cut to \~20%\.

Program Manager \- Central at Blinkit, Nov 2024 \- Dec 2025 · 1 yr 2 mos, Gurugram, Haryana, India, \- Ran central ops programs and governance across Bengaluru, Hyderabad and Chennai; revamped mid\-mile fleet planning across Packaged, F&V and Frozen, improving on\-time arrival from 50% to 88%\. \- Built store\-level audit metrics and real\-time dashboards for picker productivity, inbound delays and SLA compliance across 150\+ dark stores\.

Business Strategy & Ops at Tracxn, May 2024 \- Oct 2024 · 6 mos, Bangalore Urban, Karnataka, India, \- Built a LLM\-based decision support system, increasing query resolution accuracy by 30% and improving researcher productivity by 20%\. \- Conducted an end\-to\-end UX audit using the JTBD framework across 225 CTAs; resolved 50% of dead\-ends and added new nudges, improving platform usability by 15%\.

Product & Operations Strategy at AJIO\.com, Dec 2022 \- May 2024 · 1 yr 6 mos, Bengaluru, Karnataka, India, \- Led cross\-functional teams to implement a Correction of Errors \(CoE\) plan, improving size chart accuracy and reducing return revenue from 35% to 32%\. \- Optimized and automated the Size Chart upload process, increasing productivity by 30% and reducing errors by 35%\. \- Analyzed experiment impacts on key metrics including conversion rate, return rate, and revenue, employing performance indicators for evaluation\.

Manager \- Digital Transformation at Reliance Industries Limited, Jun 2022 \- Jan 2023 · 8 mos, Navi Mumbai, Maharashtra, India, \- Developed Input\-Output APIs for procurement automation, enhancing coordination across Jio, Reliance Retail, and Digital\. \- Achieved a 90% reduction in supplier payment turnaround time via digitized BOLs\.

Intern \- Analytics & Supply Chain at ITC Paperboards and Specialty Papers Division, Apr 2021 \- May 2021 · 2 mos, Hyderabad, Telangana, India, \- Conducted a comprehensive analysis of the supply chain process, identifying potential bottlenecks and areas for improvement\. \- Collaborated with cross\-functional teams to develop and implement process improvements, resulting in increased efficiency and reduced costs\. \- Achieved projected annual savings worth 1\.79 Cr by identifying the optimum combination of liners, containers, and ports\. \- Assisted in the development of vendor performance scorecards and worked on several transportation optimization projects, including the implementation of new tools and technologies to streamline processes\. \- Developed valuable skills in data analysis and visualization, including proficiency in Excel and Tableau\. \- Gained experience in the fast\-paced world of supply chain management, developing strong communication and leadership skills through collaboration with cross\-functional teams\.

## Education

PGDIM, Business Administration and Management, General, Indian Institute of Management Mumbai

Bachelor of Technology \- BTech, Mechanical Engineering, GITAM Deemed University

[View the original profile](https://tal.club/meet/jnaneshwar-ambati)

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