Headline

Operations & Finance Coordinator | Remote Work | FIFA World Cup Finance Supervisor | BBA | CRM | MS Office

About

I'm an operations and finance professional with a BBA and hands-on experience coordinating large-scale events, managing startup operations, and driving cross-functional workflows — all with a remote-first mindset. My most defining experience: serving as a Finance Supervisor at the FIFA World Cup 2022 in Qatar, where I managed vendor payments, cash reconciliation, and financial reporting for one of the world's largest events alongside multinational teams. Since then, I've led operations at an early-stage edtech startup (E-ROTECH Cybercore), managed international coordination pipelines, and supported data tracking using CRM tools and Google Workspace. What I bring to any remote role: ✦ Operational discipline and process thinking ✦ Financial coordination and data accuracy ✦ Cross-team communication across time zones ✦ Strong command of MS Office and CRM tools ✦ Ability to manage independently without supervision Currently open to remote Operations Coordinator, Finance Coordinator, HR Ops, or Project Coordination roles. 📩 jivinvarghesejjj@gmail.com | +91-90749-06337

Location

Bengaluru

Work experience

CRM & Operations Support at Tech Mahindra, Jan 2026 - Mar 2026 · 3 mos, Bengaluru

Operations & Coordination Associate at Codeyoung, Sep 2025 - Nov 2025 · 3 mos, Bengaluru, Managed operational workflows for international student acquisition and onboarding at an ed-tech company. Coordinated between global customers and internal teams to ensure a smooth enrollment process, while tracking and reporting on key engagement metrics. Key Responsibilities & Achievements: - Process Management & Coordination: Owned and optimized the international lead management workflow, coordinating across sales, counseling, and instructor teams to ensure smooth student onboarding and scheduling. - Cross-Functional Communication: Served as the primary operational contact for international inquiries, facilitating clear communication between potential customers, parents, and internal delivery teams to align expectations and deliverables. - Data Tracking & Reporting: Monitored and reported on key sales and engagement metrics (e.g., inquiry volume, conversion rates, region-specific trends) to support strategy and resource planning. - CRM & Tool Management: Utilized and maintained CRM and communication platforms to track interactions, manage follow-ups, and ensure accurate pipeline visibility for the international segment. - Market-Specific Support: Adapted standard processes to accommodate the needs of specific international regions, considering cultural nuances and logistical requirements.

Junior Operations Manager at E-Rotech, Jan 2025 - Jul 2025 · 7 mos, Promoted to oversee day-to-day operations and drive execution after demonstrating strong analytical and organizational capabilities. Took on leadership of operational workflows, project coordination, and resource management to scale the startup's core functions. Key Responsibilities & Achievements: - Operational Leadership: Led daily operations, coordinating cross-functional teams (tech, content, outreach) to streamline project workflows and improve on-time delivery. - Project & Resource Management: Owned scheduling and resource allocation for multiple concurrent projects, optimizing team capacity and time management. - Process Improvement: Implemented improved internal processes based on prior analysis, establishing clear SOPs for recurring tasks. - Strategic Coordination: Assisted in translating strategic plans into actionable departmental goals, ensuring alignment with organizational objectives. - Vendor & Stakeholder Management: Acted as the primary point of contact for vendor coordination and internal stakeholder updates, ensuring clarity on deliverables and timelines. - Financial & Administrative Oversight: Supported budget preparation, financial reporting, and maintained compliance documentation.

Operations Analyst at E-Rotech, Nov 2024 - Jan 2025 · 3 mos, Joined the early-stage startup as its first dedicated operations hire, tasked with building data-driven insights and foundational processes from the ground up. Focused on analyzing workflows, supporting business registration, and establishing reporting mechanisms to inform strategic decisions. Key Responsibilities & Achievements: - Process & Market Analysis: Conducted comprehensive research on market trends and student preferences for online vs. offline education, delivering data-driven insights that directly informed the company's service strategy. - Operational Foundation: Supported the initial business registration and legal compliance processes, documenting requirements and timelines. - Workflow Assessment: Mapped existing cross-functional workflows to identify bottlenecks and areas for efficiency improvement. - Data Collection & Reporting: Designed and maintained trackers for project deliverables and resource allocation, providing clear visibility into operational status. - Stakeholder Support: Facilitated communication by preparing briefing documents and summaries to ensure alignment between technical teams and leadership.

Finance Supervisor at Qatar Star Services, Nov 2022 - Dec 2022 · 2 mos, Doha, Qatar, Finance Supervisor | FIFA World Cup 2022 | Qatar (Event Internship) | Nov 2022 – Jan 2023 - Supervised financial operations across event zones — managing petty cash, vendor payments, and daily reconciliation for one of the world's largest sporting events. - Coordinated with multinational finance and logistics teams to ensure accurate transaction documentation and deadline-driven reporting. - Prepared daily financial summaries for senior management under high-pressure operational conditions. - Gained exposure to international procurement, budget monitoring, and large-scale event financial governance.

Education

Bachelor of Business Administration - BBA, Digital Marketing, Yeldo Mar Baselios College - India

12th, Computer Science, St Georges H.S.S