Headline

Software Engineer @HSBC | Spring Boot React, GenAI | Wealth & Personal Banking | Developing Scalable Integration Mechanisms | 3 yrs of experience | Ex- Samsung

About

As a Software Engineer at HSBC, I contribute to the AI-powered Contact Centre as a Service (CCaaS) platform by developing its core Engine. My work involves orchestrating communication between 500+ independently deployed Module Federation micro-frontends, implementing dynamic runtime loading, session initialization, and intent-based navigation. Holding a BTech in Computer Science and Engineering from Graphic Era Deemed to be University, I am skilled in Git, contextual design, and web servers. With a focus on building scalable and maintainable enterprise applications, I am driven to solve complex integration challenges and enhance user experiences in enterprise web platforms.

Location

Dehradun

AI stack

github copilot

openai

opencode

claudecode

githubcopilot

Work experience

Software Engineer at HSBC, Mar 2024 - Present · 2 yrs 6 mos, Pune District, • Working on the core Engine of HSBC's AI-powered Contact Centre as a Service (CCaaS) platform, responsible for orchestrating communication between the Staff Dashboard and 500+ independently deployed Module Federation micro-frontends (Capability Bundles). • Designed and maintained the runtime layer responsible for dynamically discovering, loading and initializing remote micro-frontends by fetching remoteEntry/main.js and stylesheet assets, performing application bootstrapping, session initialization and runtime data transformation. • Implemented intent-driven navigation architecture where user actions from the dashboard are translated into routing metadata, enabling the Engine to dynamically resolve and launch the appropriate Capability Bundle without hardcoded application dependencies. • Developed scalable integration mechanisms between the dashboard shell, Engine and distributed micro-frontends, enabling independent deployments while maintaining a consistent user experience across enterprise applications. • Built reusable React and TypeScript components following enterprise design standards using HSBC's internal Agentic UI component library, improving consistency and maintainability across applications. • Integrated multiple REST/JSON services, ensuring consistent data flow and improving API reliability. • Implemented Jenkins CI/CD pipelines (YAML) and added Jest + Sonar automated tests to reach 90%+ coverage, boosting release stability. • Improved production performance using AppDynamics & Splunk, resolving UI issues and enhancing user experience.

Trainee Software Engineer at HSBC, Aug 2023 - Feb 2024 · 7 mos, Pune, Maharashtra, India, • Developed and implemented Jenkins CI/CD pipelines, enhancing automation for UI services. • Resolved code vulnerabilities identified by SonarQube, ensuring code quality and security. • Addressed dependency and package issues flagged by Nexus IQ, SAST, and DAST scans, improving overall project stability.

Web Developer at issdelhi, Aug 2021 - Oct 2021 · 3 mos

Research Intern at Samsung India, Jul 2021 - Dec 2021 · 6 mos, Remote, * Developed an AI-driven data lineage model using Scala + Apache Spark to trace dependencies across large datasets. * Built scalable Spark data pipelines integrated with MySQL, improving data discoverability and analytics performance.

Tutor at Kunduz, Aug 2020 - Jun 2021 · 11 mos

Education

Bachelor of Technology - BTech, cse, Graphic Era Deemed to be University

Inter, Army Public School (APS)

Public links

github: https://github.com/jiteshjitsun

leetcode: https://leetcode.com/jiteshjitsun