Headline

Business Analyst (Supply Chain & Logistics) | Capgemini | 2+ Years | SQL, Power BI | Agile | JIRA | UAT | Open to Work (Immediate Joiner)

About

I don't just gather requirements. I eliminate the ambiguity that kills sprint velocity and ships bad software. Over 2+ years at Capgemini, working with a global logistics giant (Kuehne + Nagel), I've owned the full requirement lifecycle — from stakeholder chaos to production-ready user stories and delivered: → 30% improvement in requirement clarity across 5+ stakeholder groups → 25% reduction in rework through structured gap analysis & UAT ownership → 20% increase in process efficiency via AS-IS → TO-BE redesign → 15%+ improvement in sprint velocity consistency through Agile facilitation What I actually do: - Translate broken, ambiguous business needs into precise BRDs, FRDs, and user stories with real acceptance criteria - Run UAT cycles that catch defects before they reach production (post-release defects cut by 20%) - Track Agile KPIs — velocity, burndown, capacity — and use them to make delivery decisions, not just reports - Work at the intersection of business logic and technical systems (OTM configuration, SQL-based data analysis, Power BI dashboards ) My edge: I think in systems. Whether it's a supply chain workflow, a sprint backlog, or a stakeholder conflict — I find the constraint, model the fix, and drive alignment. Currently exploring: AI-augmented process analysis, LLM applications in enterprise workflow automation, and the future of intelligent operations. Open to roles in: Business Analysis · Product · AI/Data Ops · Forward Deployed · Consulting Immediate joiner. Let's talk: jigyasajawa@gmail.com

Location

Gurugram

Work experience

Senior Analyst (Business Analyst) at Capgemini, Oct 2024 - Present · 1 yr 8 mos, Gurugram, - Owned end-to-end requirement lifecycle for a global logistics transformation program — gathered, validated, and baselined 30+ user stories across 5+ cross-functional stakeholders, cutting requirement ambiguity by 30% and accelerating sprint readiness - Authored BRDs and FRDs that served as the single source of truth between business and engineering — reducing miscommunication-driven rework by 25% across 3 active sprint teams Facilitated Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives for Agile squads; introduced structured velocity tracking that improved team delivery consistency by 15%+ - Led AS-IS vs TO-BE gap analysis across 4 supply chain workflows — surfaced 15+ process improvement opportunities, 6 of which were prioritized and shipped within 2 quarters - Coordinated UAT cycles end-to-end: authored test scenarios, managed defect triage, and drove sign-off — resulting in 20% reduction in post-release production defects - Configured and validated Oracle Transportation Management (OTM) modules to reflect updated business rules; ensured zero regression in live logistics operations during migration - Built SQL-based data queries and Power BI dashboards to support operational KPI tracking for supply chain leadership — enabling data-driven sprint prioritization

Analyst at Capgemini, Dec 2023 - Oct 2024 · 11 mos, Mumbai, - Supported requirement gathering and documentation for supply chain process optimization initiatives — translated stakeholder inputs into structured user stories with acceptance criteria - Assisted in backlog grooming and sprint planning sessions, contributing to a 10%+ improvement in backlog clarity and story-point estimation accuracy - Conducted data analysis using SQL to identify process bottlenecks; findings directly informed 3 workflow redesign decisions - Collaborated with QA and development teams during UAT phases, logging and tracking 50+ defects to resolution within defined SLA windows - Maintained project documentation in Confluence; built JIRA dashboards to give stakeholders real-time sprint visibility

Education

Master of Technology - MTech, Maharishi Markandeshwar (Deemed to be University) Official

Bachelor of Technology - BTech, Computer Science, Kurukshetra university