Headline

Customer Success & Client Relationship Professional | Account Management | CRM & Post-Sales Operation

About

Customer Success and Client Relationship professional with 3+ years of experience in customer onboarding, account management, and post-sales operations. Skilled in CRM management, SAP order processing, and data-driven reporting using Excel. Proven ability to enhance customer satisfaction, improve retention, and resolve service issues through cross-functional collaboration and proactive communication.

Location

Indore

Work experience

Business Development Coordinator at Puramate India Private Limited, Oct 2024 - Present · 1 yr 8 mos, Indore, Madhya Pradesh, India

Project Intern at JSW Steel, May 2023 - Jul 2023 · 3 mos, Tarapur, Maharashtra, India

Business Development Executive at BestPeers, May 2020 - Jun 2022 · 2 yrs 2 mos, Indore, Madhya Pradesh, India

Education

PGDM, Marketing, Jaipuria Institute of Management

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Prestige Institute of Engineering Management & Research (PIEMR)