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Jigar Panchal

Payments SME | ETL & DWH Testing Leader | API Automation | Business Analyst | Scaling Data & Card Platforms

Pune District

10+ years of work experience

Mastercard
Jan 20242 yrs 5 mosMay 2026

Pune, Maharashtra, India

Act as payments SME, translating business needs into functional requirements, system flows, and UAT acceptance criteria for regulated payment platforms. Led ETL/DWH validation for large-scale pipelines (NiFi, Spark, Hive, mainframe batches), ensuring transaction accuracy and downstream reporting integrity. Designed production-grade validation frameworks, cutting manual effort by ~75% and improving validation throughput by ~70%. Owned release readiness, cross-system triage, and PCI-sensitive documentation, partnering with engineering, ops, and stakeholders.
Mastercard
Jan 20204 yrsDec 2023

Vadodara, Gujarat, India

Supported prepaid and card platforms, analyzing business requirements and validating end-to-end transaction flows and gateway integrations. Translated use cases into functional specs, acceptance criteria, and UAT scenarios in collaboration with product and engineering teams. Built a Spark + Java data-driven framework to automate ETL and reconciliation checks, expanding coverage and reducing regression risk. Led shift-left initiatives and stakeholder walkthroughs in a SAFe environment to improve release predictability.
Mastercard
Jan 20182 yrsDec 2019

Vadodara, Gujarat, India

Analyzed business and system requirements for microservices-based APIs supporting card and tokenization services. Automated API integration testing using Rest Assured (Java), achieving >80% coverage for critical services. Identified and resolved functional gaps in transaction flows, improving system efficiency and stability. Integrated validation suites into CI/CD pipelines (Jenkins) for continuous delivery.
Infosys
Jul 20112 yrs 6 mosDec 2013

Thiruvananthapuram, Kerala, India

Supported retail and banking clients by understanding business workflows and validating system behavior. Participated in UAT support, defect triage, and stakeholder communication with onshore teams. Documented functional scenarios aligned to business requirements.

Jigar’s AI Stack

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codex
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opencode
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Education

Nirma University

Bachelor's degree, Computer Engineering

Nirma University

20074 yrs2011

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Headline

Payments SME | ETL & DWH Testing Leader | API Automation | Business Analyst | Scaling Data & Card Platforms

About

I help payment platforms process data accurately, scale reliably, and release with confidence. With 14+ years in the payments domain (prepaid, tokenization, card platforms), I’ve worked at the intersection of business, data, and engineering—leading ETL/DWH testing, API automation, and business analysis for large-scale, regulated systems at Mastercard. My work typically starts with understanding the business intent (transaction flows, reporting accuracy, compliance needs) and translating it into clear requirements, system flows, and acceptance criteria. I’ve partnered closely with product owners, engineers, vendors, and operations teams to deliver payment solutions involving ISO 8583–based integrations, payment gateways, and PCI-sensitive data flows. I bring a strong execution mindset: – Led enterprise ETL/DWH validation for Apache NiFi, Spark, Hive, and mainframe batch pipelines – Built production-grade validation and automation frameworks that reduced manual effort by ~75% and improved validation throughput by ~70% – Owned release readiness, defect triage, and business sign-off for data and payment platform changes – Supported UAT, production issues, and audit/compliance documentation in PCI environments What differentiates me is my ability to bridge gaps—between business and engineering, requirements and execution, and data correctness and real-world payment impact. Having grown from QA Lead into a Business Analyst role, I’m comfortable both asking the right business questions and driving outcomes in complex technical ecosystems. Open to conversations around: ▪ ETL / Data Warehouse Testing Lead roles ▪ Payments Business Analyst roles ▪ QA Lead / QA Manager roles in payments & data platforms ▪ Product-facing roles within payment or fintech organizations 📩 If you’re building or scaling payment platforms, gateways, or data pipelines, I’d be happy to connect. Reach out to me at jigarpanchal904@gmail.com

Location

Pune District

AI stack

codex

cursor

opencode

Work experience

Payments Business Analyst / QA Lead – Data & Platform Engineering at Mastercard, Jan 2024 - May 2026 · 2 yrs 5 mos, Pune, Maharashtra, India, Act as payments SME, translating business needs into functional requirements, system flows, and UAT acceptance criteria for regulated payment platforms. Led ETL/DWH validation for large-scale pipelines (NiFi, Spark, Hive, mainframe batches), ensuring transaction accuracy and downstream reporting integrity. Designed production-grade validation frameworks, cutting manual effort by ~75% and improving validation throughput by ~70%. Owned release readiness, cross-system triage, and PCI-sensitive documentation, partnering with engineering, ops, and stakeholders.

Senior Payments SME / Senior SDET – Prepaid & Card Platforms at Mastercard, Jan 2020 - Dec 2023 · 4 yrs, Vadodara, Gujarat, India, Supported prepaid and card platforms, analyzing business requirements and validating end-to-end transaction flows and gateway integrations. Translated use cases into functional specs, acceptance criteria, and UAT scenarios in collaboration with product and engineering teams. Built a Spark + Java data-driven framework to automate ETL and reconciliation checks, expanding coverage and reducing regression risk. Led shift-left initiatives and stakeholder walkthroughs in a SAFe environment to improve release predictability.

SDET / API & Integration Analyst – Card Services (MDES) at Mastercard, Jan 2018 - Dec 2019 · 2 yrs, Vadodara, Gujarat, India, Analyzed business and system requirements for microservices-based APIs supporting card and tokenization services. Automated API integration testing using Rest Assured (Java), achieving >80% coverage for critical services. Identified and resolved functional gaps in transaction flows, improving system efficiency and stability. Integrated validation suites into CI/CD pipelines (Jenkins) for continuous delivery.

Systems Engineer – QA / Business Support (Retail & Banking) at Infosys, Jul 2011 - Dec 2013 · 2 yrs 6 mos, Thiruvananthapuram, Kerala, India, Supported retail and banking clients by understanding business workflows and validating system behavior. Participated in UAT support, defect triage, and stakeholder communication with onshore teams. Documented functional scenarios aligned to business requirements.

Education

Bachelor's degree, Computer Engineering, Nirma University