Headline

AI Product Manager @ Mahindra Logistics | Enterprise GenAI products 0→1 — LLMs, RAG, Agentic AI | B2B SaaS|

About

I build AI products that move enterprise metrics — and I've taken four of them from 0→1 in the last 14 months. As Product Manager at Mahindra Logistics, I lead a 10–15 person cross-functional pod (engineering, data science, QA, design, BI) building the company's enterprise AI platform — a generative-AI layer on top of real-time supply-chain visibility, analytics, and reporting. I own the roadmap and quarterly OKRs. The four products span automated proposal drafting, contract intelligence, predictive forecasting, and automated data visualization — built on LLMs with retrieval-augmented generation (RAG), agentic AI workflows, document AI with OCR, and classical + time-series machine learning. The impact is concrete: → A GenAI proposal assistant saving business teams ~10 hours per user, per week, across [N] business units → Predictive insights that cut customer costs by 3% → Load and route optimization that improved customer planning efficiency by 15% → A demand-forecasting model at ≈10% MAPE on held-out data I prototype working demos and wrote a Selenium-based performance and regression suite for our platform myself — I'd rather pressure-test an idea than just spec it. Before Mahindra: shipped real-time visibility and predictive-ETA systems at WiseTech Global (6% fewer delivery delays across 50+ accounts), and spent 3.5 years at Blume Global building control towers, mapping, and TMS capabilities for customers including FedEx and Honda (+8 NPS; [X] hours/year of manual effort eliminated). Five-plus years, four 0→1 AI products, one consistent pattern: turning ambiguous business problems into products people actually use. Toolkit: Generative AI · LLMs · RAG · Agentic AI · NLP · Predictive Analytics · Document AI/OCR · Product Discovery · GTM · Experimentation · B2B Enterprise SaaS · Supply Chain Technology · CSPO · ISB (Product Management) I write about building AI products inside large enterprises — if that's your world too, say hello.

Location

Hyderabad

AI stack

claude code

claude

elevenlabs

notebooklm

notion

openai

Work experience

Product Manager at Mahindra Logistics, May 2025 - Present · 1 yr 6 mos, Hyderabad, • Led a cross-functional pod of 10–15 members in developing Mahindra Logistics' enterprise AI platform. • Drove the product roadmap and quarterly OKRs while mentoring AI/product interns. • Successfully launched multiple AI products, including a GenAI proposal assistant, saving ~10 hours per user weekly. • Delivered predictive insights that reduced customer costs by 3% and improved planning efficiency by 15%.

Product Specialist at WiseTech Global, Apr 2024 - May 2025 · 1 yr 2 mos, Bengaluru, • Shipped a real-time visibility and predictive-ETA capability, enhancing delivery accuracy across 50+ enterprise accounts. • Defined and built a risk-alerting and exception-management module, reducing disruption events by 4%. • Collaborated with the data science team to establish model-operations standards, ensuring stable prediction quality.

Product Analyst at Blume Global, Mar 2023 - Mar 2024 · 1 yr 1 mo, Bengaluru, • Supported product strategy and roadmap across 6 quarters; prioritised ocean freight and 3PL features by triangulating customer feedback, usage data, and market signals. • Designed and launched a digital control tower with prioritised alerts and live telematics; lifted customer NPS by 8 points post-launch and became a referenced differentiator in enterprise renewals. • Partnered with engineering to extend the TMS with container tracking and freight execution; saved an estimated 500–2,000 hours/year of manual tracking effort aggregated across customers including FedEx and Honda.

Associate Product Analyst at Blume Global, Mar 2021 - Mar 2023 · 2 yrs 1 mo, Bangalore Urban, • Designed and Built reporting and analytics platform that generates over 100 daily ad hoc reports for customers to provide visibility across purchase orders, billing, and charges. • Designed and Built the Blume Maps platform to generate accurate lead times, real-time shipment location tracking and ETAs, helping to reduce logistics carbon emissions by 8%.

Associate Analyst at Blume Global, Sep 2020 - Mar 2021 · 7 mos, Bengaluru, • Enhanced and streamlined Blume's Internal Portal (HUB), significantly improving customer information collection. • Collaborated with UX, engineering, and QA teams to develop the platform's next version. • Achieved a 70% faster onboarding process for new customers and improved data loading time by 10%.

Education

Professional Course, Product Management, Indian School of Business

Bachelor of Commerce - BCom, Marketing and Human Resources, Christ University, Bangalore

Public links

jerinpeterpaul.com: https://www.jerinpeterpaul.com/