Headline

Always 0-1 || Human || Sports: My key to life and Happiness || Supply Chain Professional

About

Strategic Supply Chain & Operations Leader with 7 years of experience spanning last-mile fulfillment, warehouse operations, and SCM innovation. Recognized for bridging technology and operations to deliver measurable business impact — from deploying warehouse automation and analytics platforms to driving end-to-end supply chain visibility through TMS-enabled delivery tracking and Control Tower initiatives. Adept at leading cross-functional teams, managing technology vendors, and translating complex operational challenges into scalable, data-driven solutions.

Location

Mumbai Metropolitan Region

AI stack

cursor

claudecode

Work experience

Deputy Manager - Warehouse Platforms at Reliance Retail, Apr 2025 - Present · 1 yr 5 mos, • Conducted on-site UAT for Put-to-Light automation with Addverb and Falcon vendors; prepared BRDs for new feature development and bug-fix cycles. • Delivered UAT support for WMS implementation of the Tira format in collaboration with Vinculum as the technology vendor. • Initiated end-to-end Video Analytics project — prepared BRDs, conducted site surveys, and identified key stakeholders to deploy ML/AI-driven CCTV analytics for SLP and SOP compliance. • Prepared BRD and executed UAT for Checklist Management Tool, ensuring seamless rollout across warehouse operations. • Led initial KPI framework design for the Control Tower project across all formats; identified right stakeholders and system-of-record data sources for each metric.

Deputy Manager - SCM Innovation at Reliance Retail, Aug 2023 - Apr 2025 · 1 yr 9 mos, • Built and deployed retail-level transportation dashboards for the Qwik supply chain, supporting CXO-level Control Tower reporting on vehicle utilization and service KPIs. • Led vendor identification and governance for AR/VR-based workforce training programs, reducing on-floor training costs. • Performed in-depth analytics for Fashion & Lifestyle automated DCs to identify bottlenecks and improve throughput; supported BRD preparation and project initiation across sites.

Deputy Manager - Analyst - H&T Ops Express at Reliance Retail, Jul 2022 - Aug 2023 · 1 yr 2 mos, • Served as Business Analyst in the Operations Control Tower during AJIO's transition from 3PL courier to in-house Qwik supply chain for Fashion & Lifestyle. • Monitored pickup/delivery performance and forward/reverse pendency KPIs; designed Tableau dashboards to drive data-informed decisions across ground operations.

Area Manager - Front End Operations at Licious - Born to meat, Dec 2020 - Jul 2022 · 1 yr 8 mos, Mumbai, Maharashtra, India, • Managed last-mile operations across Mumbai's central and western regions; maintained SLA compliance, inventory accuracy, and top CSAT scores. • Scouted and launched new hub locations; implemented Kaizen practices to reduce costs and improve delivery productivity.

Shift Incharge at Flipkart, Jul 2019 - Oct 2020 · 1 yr 4 mos, Mumbai, Maharashtra, India, • Oversaw hub operations to meet SLA, CSAT, and on-time delivery targets; directed vendor management for manpower and fleet logistics. • Trained team leaders and delivery executives on SOP compliance; proactively managed escalations to ensure seamless service delivery.

Operations - Large Appliance Division - Intern at Flipkart, Feb 2019 - Mar 2019 · 2 mos, Bhiwandi, Maharashtra, India

Operations & Movement Department - Container Freight Station - Intern at Ashte Logistics - India, Jun 2018 - Jul 2018 · 2 mos, Navi Mumbai, Maharashtra, India

Education

MBA, International Business, Amity University Mumbai

Bachelor of Engineering - BE, Mechanical Engineering, Chhattisgarh Swami Vivekanand Technical University, Bhilai