Headline

Patient Coordinator | Clinical Research & Pharmacovigilance | B.Pharm Graduate

About

B.Pharm graduate with a Post Graduate Diploma in Advanced Clinical Research & Pharmacovigilance and over 4 years of professional experience across Healthcare Operations, Patient Coordination, and Quality Assurance. Skilled in clinical documentation, ICH-GCP principles, SOP compliance, patient record management, audit support, and regulatory processes. Strong understanding of Adverse Event (AE) reporting and data integrity. Actively seeking opportunities in Clinical Research, Pharmacovigilance, Clinical Operations, or Clinical Data Management roles

Location

Mumbai Metropolitan Region

Work experience

Patient counselor at TheryCo Healthcare Solutions Pvt Ltd

Patient counselor at TheryCo Healthcare Solutions Pvt Ltd, Feb 2023 - Present · 3 yrs 5 mos, Mumbai, Maharashtra, India, 1- Maintaining a patient database. 2- Enrolling all new patients on the program after validating their documents 3- Regular follow up with all existing patients and reporting 4- Achieving the call average set by company 5- Giving patient guidelines 6- Handling logistics related to patients in coordination with the logistics departments 7- Sending the free medicine after validation of documents sent by patients

Patient Coordinator at TheryCo Healthcare Solutions Pvt Ltd, Feb 2023 - Sep 2025 · 2 yrs 8 mos, Mumbai, Maharashtra, India, Verified and validated patient documents as per program SOPs prior to enrollment Maintained accurate patient records and ensured timely data entry into internal systems Coordinated with logistics teams after document approval for dispatch of free goods/medications Ensured completeness, accuracy, and confidentiality of patient documentation Conducted regular follow-ups with enrolled patients and updated records accordingly Reported patient status, dropouts, and documentation issues to internal stakeholders Prepared and updated Standard Operating Procedures (SOPs) related to patient processes

Education

Bachelor of Pharmacy, APJ Abdul Kalam Technological University

Bachelor of Pharmacy - BPharm, Pharmacy, Allahabad University