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Jaya bharti singh

Transitioning into AI Data Roles | 🏦 Banking & Real Estate Background | Attention to Detail | Data Annotation & Analysis | Open to Work

Bihar

1+ year of work experience

Nestor Homes
Mar 202510 mosDec 2025

Handle high-volume inbound calls related to property inquiries, pricing, site visits, and customer follow-ups. Understand customer needs and deliver accurate, solution-oriented responses to enhance customer satisfaction. Coordinate with sales, site, and operations teams to ensure timely resolution of customer queries. Maintain detailed call logs, CRM records, and prepare weekly MIS and performance reports. Ensure service quality, professional communication, and adherence to internal process standards.
Nestor Homes
Mar 20253 mosMay 2025

Patna, Bihar, India

ICICI Bank
Sep 20246 mosFeb 2025

Patna, Bihar, India

Understanding the problem of customers of branch . Up- selling products,Help customers in transactions to happen smoothly. Encourage customers to use digital platforms for transactions and various applications like i-mobile, i-direct etc.
GST s Tax Solutions
Jul 20213 mosSep 2021

Handled client queries related to GST filings, tax documentation, and compliance processes. Maintained accurate records, reports, and files for audits and regulatory requirements. Coordinated with clients via calls and in-person meetings to ensure timely service delivery. Assisted in improving internal workflows and operational efficiency.
TAX SOLUTION
Jul 20212 mosAug 2021

Bihar, India

Worked as assistant for GST and tax solutions firm. Assist people to have details knowledge of how to apply for GST and income tax .

Education

Veer Kunwar Singh University, Arrah

Bachelor of Business Administration - BBA, Business Administration and Management, General

Veer Kunwar Singh University, Arrah

20213 yrs2024
Harprasad Das (H.D.) Jain College, Arrah

I.com, commerce

Harprasad Das (H.D.) Jain College, Arrah

20192 yrs2021

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Headline

Transitioning into AI Data Roles | 🏦 Banking & Real Estate Background | Attention to Detail | Data Annotation & Analysis | Open to Work

About

I am a data-driven marketing professional transitioning into data analytics and annotation roles β€” and I am not starting from zero. For the past year, I have been living and breathing data: tracking campaign performance, analysing lead pipelines, optimising budgets by ROI, and delivering weekly reports to senior leadership. I understand that behind every business decision is a dataset β€” and I am obsessed with making that data clean, meaningful, and actionable. 🎯 What I bring to the table: Goldman Sachs Operations Analyst training (Forage Virtual Programme) Google-certified in Business Analysis and Process Management Hands-on experience analysing marketing and CRM data to drive growth decisions Currently learning SQL and advancing my skills in Excel for data querying and analysis Comfortable with structured, repetitive data workflows at high volume Experience translating complex data into clear reports for non-technical stakeholders πŸ“Œ I am actively seeking roles in: β†’ Data Annotation / Labelling (AI/ML datasets) β†’ Junior Data Analyst β†’ Operations Analyst β†’ Business Analyst (Entry Level) I am based in India and fully available for remote opportunities β€” especially with UK, EU, or global teams.

Location

Bihar

Work experience

Team Lead at Nestor Homes, Mar 2025 - Dec 2025 Β· 10 mos, Handle high-volume inbound calls related to property inquiries, pricing, site visits, and customer follow-ups. Understand customer needs and deliver accurate, solution-oriented responses to enhance customer satisfaction. Coordinate with sales, site, and operations teams to ensure timely resolution of customer queries. Maintain detailed call logs, CRM records, and prepare weekly MIS and performance reports. Ensure service quality, professional communication, and adherence to internal process standards.

Team Manager at Nestor Homes, Mar 2025 - May 2025 Β· 3 mos, Patna, Bihar, India

Apprentice at ICICI Bank, Sep 2024 - Feb 2025 Β· 6 mos, Patna, Bihar, India, Understanding the problem of customers of branch . Up- selling products,Help customers in transactions to happen smoothly. Encourage customers to use digital platforms for transactions and various applications like i-mobile, i-direct etc.

Process Assistant at GST s Tax Solutions, Jul 2021 - Sep 2021 Β· 3 mos, Handled client queries related to GST filings, tax documentation, and compliance processes. Maintained accurate records, reports, and files for audits and regulatory requirements. Coordinated with clients via calls and in-person meetings to ensure timely service delivery. Assisted in improving internal workflows and operational efficiency.

Assistant Account Manager at TAX SOLUTION, Jul 2021 - Aug 2021 Β· 2 mos, Bihar, India, Worked as assistant for GST and tax solutions firm. Assist people to have details knowledge of how to apply for GST and income tax .

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General, Veer Kunwar Singh University, Arrah

I.com, commerce, Harprasad Das (H.D.) Jain College, Arrah