---
title: "Jay T. - Sr PPM Products Manager in Bengaluru | Tal"
description: "Meet Jay T., I make enterprise PPM platforms talk to each other and to AI | PPM and AI Platform @ JLL/T | Ex-LinkedIn, Uber, Amazon | SaaS Governance, LLM Integration, Platform Risk based in Bengaluru."
image: "https://tal.club/meet/jay-tripathy/share-image"
---

# Jay T\. on Tal

## Headline

I make enterprise PPM platforms talk to each other and to AI \| PPM and AI Platform @ JLL/T \| Ex\-LinkedIn, Uber, Amazon \| SaaS Governance, LLM Integration, Platform Risk

## About

I build and operate the systems that keep enterprise programs running at scale\. At JLL, I manage the PPM tool ecosystem across a Fortune 200 portfolio \[Jira, Confluence, Monday, & Workfront\] My job is making sure the platforms don't get in the way of the work, and that the data coming out of them is actually trustworthy\. Before this, I spent time at LinkedIn's Trust organization, where the stakes were different but the discipline was the same: high\-volume, high\-consequence operations\. I led cross\-functional teams stress\-testing enforcement frameworks, managed 1M\+ weekly user submissions, and drove a 30% lift in user satisfaction on safety features while cutting enforcement errors by 25%\. The thread across both: I work at the intersection of systems, risk, and people\. Whether it's a policy framework or a project portfolio, I care about making complex operations reliable and legible to the humans depending on them\. When I'm not deep in a tool audit or a project portfolio review, I'm probably analyzing an F1 strategy call, running an experimental Claude powered options trade, or breaking something in code to see how it works\. I like problems that don't have obvious answers\. The messier the system, the more interesting the fix\. Currently open to conversations at the intersection of product operations, platform risk, and enterprise tooling\.

## Location

Bengaluru

## Work experience

Sr PPM Products Manager at JLL Technologies, Feb 2025 \- Present · 1 yr 7 mos, Bengaluru, Karnataka, India, I keep enterprise PPM platforms \(Monday\.com, Adobe Workfront, Atlassian suite\) running at scale and make sure the 120,00\+ internal/external stakeholders depending on them don't have to think about the infrastructure underneath\. That means system reliability, adoption, governance, and the unglamorous but critical work of making sure six different enterprise tools actually talk to each other and without creating chaos\. Responsible for: PPM Platforms Reliability \| 99% uptime across the PPM ecosystem serving 120K\+ active users\. When the tools go down, programs stop\. I ensure that they don't go down\. Adoption \| Drove improvement in user engagement with new product features roll out through workflow optimization using hybrid RPAs and persona\-targeted automated process’ redesign\. Platform Risk & continued Security Compliance \| Regular proactive and reactive system audits that catch vulnerabilities and non\-compliant elements before they become incidents\. Delivery Impact \| Facilitate XFN collaboration to define technical requirements that reduce project delivery time\. Governance \| Own cross\-system integration through native AI and MCPs, and rogue SaaS instance management across the enterprise accounts\. If someone spun up an unauthorized tool that's now load\-bearing, that's my problem to fix\.

Program Manager 2 \- Trust and Safety at LinkedIn, Apr 2024 \- Feb 2025 · 11 mos, Bengaluru, Karnataka, India, Key accomplishments include: \* Spearheaded the design and execution of rigorous experiments to test Enforcement Guidelines, ensuring they effectively managed over 1 million user\-generated content submissions weekly across the platform\. \* Collaborated with cross\-functional teams to refine Trust’s classifier models and reviewer decisions, resulting in a 30% increase in accuracy for identifying harmful content within three months\. \* Developed and implemented policies that balanced platform integrity with free speech principles while navigating complex global legal frameworks impacting user safety\. \* Led initiatives to enhance product rollout processes by coordinating User Acceptance Testing \(UAT\) for new features, reducing deployment time by 25% through streamlined testing protocols\. Skills: Program Management, Experiment Design, Policy Development, Cross\-Functional Collaboration

Program Manager 1 \- Trust and Safety at LinkedIn, Sep 2022 \- Apr 2024 · 1 yr 8 mos, Bengaluru, Karnataka, India, Key accomplishments include: \* Spearheaded multiple high\-impact projects that enhanced platform trust by implementing robust internal tool improvements, resulting in a 30% increase in user satisfaction scores related to safety features\. \* Drove change management initiatives for medium to large\-scale projects, successfully aligning cross\-functional teams with new processes that improved project delivery timelines by 25% on average\. \* Resolved over 150 critical bugs within internal tools through systematic troubleshooting and collaboration with engineering teams, ensuring seamless operation across LinkedIn’s services without major disruptions\. \* Developed comprehensive documentation for project workflows that streamlined communication among stakeholders, reducing project onboarding time by 40% and enhancing overall team efficiency\. Skills: Program Management, Change Management, Internal Tools Enhancement

Senior Project Program Manager at LinkedIn, Nov 2019 \- Feb 2025 · 5 yrs 4 mos, Global Trust & Safety enforcement systems: LLM classifier pipelines, AI\-assisted review, UGC moderation tooling\. 800M\+ user platform\.

Production Specialist\- Risk for Uber & Uber eats at Uber, Feb 2019 \- Oct 2019 · 9 mos, Hyderabad Area, India, Drafted and implemented fraud strategy frameworks including policies and procedures along with developing fraud prevention and detection strategies\. Led discussions with senior client management to discuss the risk of fraud and evaluating the adequacy of controls to prevent and detect fraud\. Project: Fraud MO Detection Process: Collaboratively designed and Deployed SOPs for fraud detection across LOBs under Uber\- GSS Risk\. Implementation of the SOP saw an increase in productivity, 0 customer escalations, and mitigation of unhealthy customer experiences due to actioning by Risk teams\. Impact: Saw an impact on 113 M fraud deflected savings in Q1 from implementation\.

Product Analyst at Uber, Aug 2018 \- Oct 2019 · 1 yr 3 mos

ASR II: Manual Fraud Investigation @ Uber \| Uber Eats at Uber, Aug 2018 \- Feb 2019 · 7 mos, Hyderabad, Telangana, India, Reviewed 100k\+ partner account Investigations, thereby generating insights and labeling patterns for machine learning model assists\. Assisted in the execution and project management of forensic review and team while working with large quantities of data\. Drafted factual findings reports for relevant stakeholders\. Conducted investigation, interrogation and execution of Risk control parameters\. Fraud Risk Management: Conducted fraud risk management assignments, demonstrating specific industry knowledge such as financial services, FMCG & E\-commerce\. Performed fraud risk assessments to identify fraud risks in small business

Transaction Risk Investigator at Amazon, May 2017 \- Jul 2018 · 1 yr 3 mos, Hyderabad, Telangana, India, Performing Risk Investigations in US, Canada, and India marketplaces, I implemented business risk minimization techniques for over 100 product categories\. Collaborating closely with Risk Mining Point of Contact \(POC\)s, I identified market opportunities \(MO\) patterns using fundamental SQL queries\. Additionally, I uncovered fraud patterns involving manual and cyber attacks on SharePoint\. I analyzed actions taken by Risk mining bots and identified exceptions based on company terms and Standard Operating Procedures \(SOPs\)\. I presented these findings to management through feedback, recommending changes in workflows, procedures, service levels, and customer demands to ensure consistent quality service\. Simultaneously, I worked on multiple marketplaces, including India, the US, Canada, and Digital\.

Business Process Analyst at Accenture in India, May 2016 \- May 2017 · 1 yr 1 mo, Hyderabad Area, India, Process Analyst for Google Products\. \- Community Specialist for Google Products\. \- Responsible for Google brand building\.\. \- Performing complex troubleshooting on Google products \(Docs and Drive\)\. \-Subject Matter Expert for GTech products, \(Google Drive and Google Docs\)

## Education

Master of Business Administration \(M\.B\.A\.\), Finance and Marketing, Madhusudan Institute of Co\-operative Management

Bachelor of Technology \(BTech\), Aeronautical and Astronautical/Space Engineering, Indian institute of Aerospace Engineering and Information Technology \(IIAEIT\)

[View the original profile](https://tal.club/meet/jay-tripathy)

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