Headline

Jr. System Admin| Networking | Hardware | LAN Troubleshooting | DHCP Server | DNS Configuration | Active Directory | Group Policy | Windows System Administration | Microsoft 365: Administration

About

2 years ago I was assembling PCs and cracking passwords in a training lab. Today I keep a live network running — securely, and without the downtime nobody notices until it's gone. I'm a Junior System Administrator at WorkIndia, where I handle the unglamorous but critical work of keeping infrastructure stable: diagnosing hardware, software, and LAN issues before they become outages, and configuring Cisco switches and routers via IOS CLI to keep multi-device environments running smoothly. On the networking side, I design VLAN configurations and inter-VLAN routing to segment traffic and tighten security, and I deploy routing protocols such as RIP and OSPF, along with Access-Control Lists, to control traffic flow and enforce policy. On the systems side, I'm proficient with Windows Server 2016 and 2019 — installing, configuring, and managing DHCP, DNS, and Active Directory Domain Services (including PDC, CDC, GCDC, and ADC configurations), as well as Group Policy Objects and virtualisation with Hyper-V and VMware. That foundation came from 9 months as an Internship Trainee at Jetking Rajajinagar and 4 months in technical support at KVB Staffing Solutions — hands-on reps that taught me troubleshooting from the ground up before I ever touched production systems. I hold a Bachelor of Commerce from Biju Patnaik University of Technology and a Cloud Computing certification from Jetking Rajajinagar.

Location

Bengaluru

AI stack

claude code

gemini

openai

Work experience

Jr. System Admin at WorkIndia, Jul 2024 - Aug 2026 · 2 yrs 2 mos, Bengaluru, Karnataka, India, Assisted in diagnosing and resolving hardware, software, and LAN connectivity issues, ensuring business continuity across the training lab environment. Configured Cisco switches and routers using IOS CLI, optimising network connectivity and performance for multi-device environments. Designed and implemented VLAN configurations and Inter-VLAN routing to segment network traffic and improve security posture. Deployed routing protocols (RIP, OSPF) and Access Control Lists (ACLs) to manage traffic flow and enforce network security policies. Gained practical exposure to computer hardware assembly, component-level diagnosis, and industry-standard troubleshooting methodologies.

Junior System Administrator at WorkIndia, Jul 2024 - Jul 2026 · 2 yrs 1 mo, Installed and configured server hardware and software to ensure optimal system performance and increased operational uptime. Monitored network activity and system logs to promptly detect and resolve security vulnerabilities, improving overall system protection. Managed user accounts and permissions to ensure secure and efficient access across the organisation. Administered Active Directory accounts, including user profile creation and password resets, to maintain security. Oversaw user account management and permissions within system administration tools to ensure secure access. Collaborated with senior administrators to implement updates and patches, enhancing system reliability and compliance. Maintained an inventory of all hardware assets within the organization. Managed daily activities to include user support and system administration tasks.

Technical Support Executive at KVB Staffing Solutions Private Limited, Nov 2023 - Feb 2024 · 4 mos, Bengaluru, Karnataka, India, Technical Support Engineer with a demonstrated history of working in the IT industry. Skilled in Troubleshooting, Diagnostics, Installation, Ticketing Tools, Windows, End User Support, Domain Name System (DNS), and Remote Desktop.

Internship Trainee at Jetking Rajajinagar, Mar 2023 - Nov 2023 · 9 mos, Bengaluru, Karnataka, India, HARDWARE • Exposure to Computer Hardware Industry. • Assembling a PC. • Knowledge in Troubleshooting the Hardware Components. WINDOWS OPERATING SYSTEM • Downloading ISO Image File and Making Bootable Pen Drive. • Installation of Windows OS (Clean Booting and Dual Booting). • Virtualization Using Hyper V, VM Ware. • Bit locker drive Encryption. • Password Cracking. • Create Accounts, Groups and Group Policies. • Resolve Issues and Escalated Problems with Knowledgeable Support WINDOWS SERVER OPERATING SYSTEM • Installation of Server 2016 and 2019. • File System (NTFS and FAT32). • DHCP and WINS Configuration. • Knowledge of the DHCP Relay Agent. • Knowledge of Firewall and VPN. • Hands-on Experience in assigning IPs using DHCP. • Knowledge about ADDS Replication – Intersite and Intrasite. • Windows Deployment Service and Software Deployment through Group Policy Object (GPO). • Active Directory Domain Services (ADDS). Configured ADDS as PDC, CDC, GCDC and ADC. Knowledge of Creating OUs, Group Scopes and Group Policies CCNA - NETWORKING • Implementing and Configuring Cisco Routers and Switches. • Knowledge about the OSI Model and TCP/IP Protocol Suite. • Knowledge about Protocols. • IP Addressing. • Subnetting (FLSM and VLSM). • Switching – VLAN, VTP and STP. • Configuration of Routing Protocols – STATIC, RIPV1, RIPV2, EIGRP, OSPF.

Information Technology Executive at Network and Hardware Internship, Jun 2020 - Jun 2021 · 1 yr 1 mo, Installed and configured network hardware components to improve system reliability and enhance overall infrastructure uptime. Tested and diagnosed hardware issues to ensure equipment functionality and minimize downtime affecting operational continuity. Documented hardware configurations and network layouts to maintain accurate records and facilitate efficient troubleshooting processes. Managed incidents with precision, employing strong communication and coordination skills to ensure minimal downtime. Provided support for Windows Server environments, including user management, basic troubleshooting, and issue resolution.

Education

Biju Patnaik college of Science and Education

+2, Business/Commerce, General, Maharishi college of natural law