---
title: "Jatinder Singh - Customer Service Representative in Rupnagar | Tal"
description: "Meet Jatinder Singh, --IT Support Associate | Technical Support | Service Desk | CRM | Ticketing | Customer Support | Windows & Networking | Troubleshooting based in Rupnagar."
image: "https://tal.club/meet/jatinder-singh/share-image"
---

# Jatinder Singh on Tal

## Headline

\-\-IT Support Associate \| Technical Support \| Service Desk \| CRM \| Ticketing \| Customer Support \| Windows & Networking \| Troubleshooting

## About

IT Support & Customer Service professional with hands\-on experience in technical troubleshooting, ticketing systems, CRM tools, and multi\-channel client support \(voice, chat & email\)\. I specialize in diagnosing issues, guiding users step\-by\-step, resolving service requests, and maintaining service quality standards\. With strong communication skills and a customer\-first mindset, I am focused on delivering seamless support experiences and improving customer satisfaction\. SKILLS: IT Support \| Technical Troubleshooting \| CRM & Ticketing \| Networking Basics \| Escalation Handling \| Customer Communication \| SLA Compliance Open to: IT Support \| Helpdesk \| Technical Support \| Customer Support \| Service Desk roles

## Location

Rupnagar

## Work experience

Customer Service Representative at TP, Mar 2025 \- Present · 1 yr 4 mos, Mohali district, India, • Provided remote technical support across email/chat ensuring SLA adherence and high CSAT scores • Resolved daily service requests including login issues, access requests, password resets, and application support • Used ticketing platforms to log, track, prioritise, and close incidents with proper documentation • Delivered remote troubleshooting for system issues, network connectivity, and device configuration • Maintained customer satisfaction above 90% with strong communication and follow‑ups • Collaborated with cross‑functional teams to escalate and resolve complex issues

## Education

Bachelor of Technology \- BTech, Information Technology, Chandigarh Engineering College

[View the original profile](https://tal.club/meet/jatinder-singh)

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