Headline

Product Operations & Reporting Analyst | SQL | Power BI | KPI Reporting | AI Product Operations | Quality Analyst

About

I am a Product-focused Operations and Quality Analyst with hands-on experience supporting AI-driven platforms in Agile environments. My work sits at the intersection of product, quality, and analytics — ensuring that systems are reliable, user-focused, and aligned with business goals. In my current role, I support the end-to-end product lifecycle by validating user stories, conducting regression and release readiness testing, evaluating AI system outputs, and identifying potential risks before customer impact. I collaborate closely with Product, Research, Marketing, and Sales teams to provide structured insights, KPI tracking, and operational reporting that support data-driven decision-making. I have built dashboards and performance trackers using Google Sheets, worked with AWS S3 for asset management, leveraged AI tools like ChatGPT for research and workflow validation, and contributed to improving product quality across multiple releases. Currently, I am strengthening my analytical skill set by learning SQL and deepening my understanding of product metrics and data-driven strategy. I am actively interested in opportunities in Product Operations, Associate Product Manager (entry-level), Product Analyst, or BI Support roles where I can combine structured thinking, product validation expertise, and analytical growth to drive meaningful impact. Let’s connect if you’re building AI-powered or product-led solutions.

Location

Greater Lucknow Area

Work experience

Quality Assurance Associate at Tavus, Jun 2023 - Feb 2026 · 2 yrs 9 mos, Noida sector 63

Quality Analyst at Tavus, Jun 2023 - Feb 2026 · 2 yrs 9 mos, Supported end-to-end operational readiness for AI product releases, feature rollouts, and validation cycles. Executed functional, regression, and user-flow testing to identify defects prior to customer impact. Reviewed AI-generated outputs for consistency, quality, and adherence to internal standards. Designed structured trackers and dashboards in Google Sheets to monitor KPIs, validation progress, and issue status. Coordinated with Product, Research, Marketing, and Sales stakeholders to support priorities and execution timelines. Managed digital assets and retrieval workflows through AWS S3 with secure sharing processes. Contributed to internal process improvements, workflow audits, and documentation for scalable operations.

Outbound Telemarketer at Aspiris Lead Flow Pvt Ltd, Dec 2022 - Feb 2023 · 3 mos, Kanpur

Education

Bachelor of Commerce - BCom, Accounting and Finance, Chatrapati Sahuji Maharaj Kanpur University, Kanpur