Headline

MBA Candidate (Sales & Marketing – BFSI) | NISM 5A & Equity Derivatives Certified | Banking Operations | Financial Services | Relationship Management

About

I’m currently pursuing an MBA in Sales & Marketing (BFSI) and have a keen interest in Banking, Financial Services, and Financial Markets. I previously worked with Paytm Payment Bank as a BC Agent, where I gained practical experience in customer onboarding, digital banking support, account assistance, and handling customer queries. This experience helped me improve my communication and customer relationship skills. To strengthen my knowledge in finance, I have completed the NISM Series V-A and NISM Equity Derivatives certifications, which gave me a better understanding of mutual funds, investment products, and financial markets. I have also completed a Public Speaking course, which helped me become more confident in communication and presentations. I’m always eager to learn, grow, and explore opportunities in Banking, Relationship Management, Wealth Management, and Financial Services.

Location

Kota

Work experience

PAYTM BC Agent at Paytm Payments Bank, Jan 2022 - Feb 2023 · 1 yr 2 mos, Jaipur, Rajasthan, India, Assisted customers with account onboarding and KYC-related processes. Helped users with digital banking services and payment-related support. Guided customers regarding online transactions and banking features. Handled customer queries and developed strong communication and customer relationship skills.

Education

Master of Business Administration, Sales & Marketing (BFSI), Chitkara University, Punjab

Bachelor of Science - BS, Mathematics, University of Kota