---
title: "Jatin Pahwa - Staff Product Manager - Walmart Africa in Bengaluru | Tal"
description: "Meet Jatin Pahwa, Staff Product @ Walmart | Omni-channel convenience | Commerce & Fulfil Platforms based in Bengaluru. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/jatin-p/share-image"
---

# Jatin Pahwa on Tal

## Headline

Staff Product @ Walmart \| Omni\-channel convenience \| Commerce & Fulfil Platforms

## About

My career highlights: \- Staff/Lead Product Manager at Walmart working on e\-commerce marketplace platforms namely\. Improving customer pre and post order experience by accurately providing availability, serviceability and supply chain planning based on customer location, stock and courier availability\. \- Drove Quick\-commerce growth for Asda, UK to 150 million pounds runrate\. Led integrations with 3P marketplaces like UberEats and Deliveroo as a seller, built seller merchandising and settlement systems \- Founding member of Bain’s USD 10 million proprietary SaaS benchmarking product\. Helping provide BFSI clients with actionable insights on their customer journey experiences using Net Promoter score study \- Managed increase of online leads to purchase by 30% with conceptualizing an online user engagement platform to drive retail cement sales for Ultra\-tech in Sri Lanka \- Helped digitize healthcare insurance delivery for more than 15\+ states of the US\. Developed insurance management systems for leading Fortune 500 insurance client organizations \- Worked with ground level technical staff in a Steel plant in Jamshedpur to develop SOPs of using a tool which could automate their tasks and increase efficiency Core Skills \- Business Analysis, Product Management, New Product Development and Launch, Revenue Generation, Go\-to\- Market plans, Data Analytics, Market Research and Benchmarking, Strategy Planning and Execution, User experience research

## Location

Bengaluru

## AI stack

claude code

claude

gemini

github copilot

lovable

mcp

## Work experience

Staff Product Manager \- Walmart Africa at Walmart Global Tech, Aug 2025 \- Present · 1 yr 2 mos, Bengaluru, Karnataka, India

Senior Product Manager \- Walmart Africa at Walmart Global Tech, Oct 2022 \- Jul 2025 · 2 yrs 10 mos, Bengaluru, Karnataka, India, \- Product Lead/Manager \(Walmart Africa\)\. Working actively with fulfil platforms \- Promise and sourcing, FMS, OMS and Last mile\. Improving customer pre and post order experience by accurately doing supply chain planning based on customer location, stock and courier availability\. \- Defined and led the roadmap for Express Same day collection \(BOPIS\) and Next Day Delivery Fulfillment Products\. \- Drove R50 Million in annual cost savings through e\-commerce order sourcing optimisation \- Owned the Order Promise & Reliability Product metrics; improved On\-Time Delivery to 95% and enhanced promise precision by 2000 basis points \(bps\) by optimising promise algorithm\. \- Reduced item cancellations by 50% by designing and deploying intelligent sourcing stock availability features, directly boosting customer conversion rates\. \- Architected and launched back\-room features, including real\-time capacity constraint logic and wave\-based picking rules, into the Fulfillment Management System to accrue warehouse/source productivity gains by R7 million and increase labor utilisation by 2700 bps from 53% to 80% \- E\-commerce Fulfillment, Customer Promise Optimisation, Fulfilment Management Systems \(FMS\), Order Management Systems \(OMS\), Product Roadmapping, ML/Data\-Driven Promise Engines, Capacity Planning, Stakeholder Management\.

Product Manager \(x3\) \- Walmart UK \(Asda\) at Walmart Global Tech, Apr 2021 \- Sep 2022 · 1 yr 6 mos, \- Product Manager, Quick Commerce \(Q\-commerce\) & Fulfillment for Asda \(Walmart Group\)\. Responsible for scaling the Q\-commerce delivery channel to over 10K daily orders, generating £100M\+ in annual revenue\. \- Defined the strategic roadmap and optimization goals for Asda's core fulfillment capability, managing the high\-volume Fulfillment Management System supporting 100K\+ daily grocery orders across web and app channels\. \- Owned and significantly grew third\-party aggregator partnerships \(UberEats, Just Eat, Deliveroo\), enhancing service coverage to 500\+ fulfillment sites\. Collaborated with merchandising to curate range selection and implement intelligent substitution logic\. \- Drove critical product improvements in the order\-to\-delivery lifecycle, reducing fulfillment speed to under 30 minutes \(key CX metric\) and improving cross\-selling efficacy of essential clothing items by 10%\. \- Key Skills: Product Strategy, Q\-Commerce, Last\-Mile Logistics, Partner Management, P&L Ownership, A/B Testing, Scrum/Agile\.

Senior Product Associate at Bain & Company, Jul 2020 \- Apr 2021 · 10 mos, Gurugram, Haryana, India, \- Founding Product Team Member for Bain's proprietary B2B SaaS Customer Experience Benchmarking platform, instrumental in achieving a $10M valuation and scaling to 15\+ Enterprise Clients \(NorthAM\)\. \- Led end\-to\-end product discovery by mapping 100\+ retail customer journey use cases \(BFSI sector\) and designing market surveys to collect NPS/CSAT data, deeply understanding user pain points to inform strategy\. \- Owned the Product Roadmap and backlog prioritization, driving cross\-functional teams \(5 members\) from design to deployment, ensuring timely delivery that met evolving market demands and client needs\. \- Translated complex data \(65K\+ user personas/attributes\) and analytical insights into actionable improvement areas for clients, supporting Sales/Commercial teams in building acquisition storylines and driving product adoption\. \- Key Skills: Product Strategy, Product Roadmapping, Backlog Prioritization, Go\-to\-Market \(GTM\), Data Analysis, Tableau, Alteryx, JIRA\.

Associate at Bain & Company, Apr 2019 \- Jul 2020 · 1 yr 4 mos, Gurugram, Haryana, India

Strategy Intern \- ABG Group Internship Program 2018 at Aditya Birla Group, Apr 2018 \- May 2018 · 2 mos, Colombo, Sri Lanka, \- Product Strategy Intern on the Digital Sales Platform initiative for UltraTech, Sri Lanka\. Developed the full product strategy and Go\-to\-Market \(GTM\) plan to capture 1\.2 Million\+ retail users\. \- Led customer discovery by mapping the user journey and articulating needs for the new platform\. Validated product traction through shadow button and coming soon MVPs, achieving a 30% conversion rate from targeted social media and SMS campaigns\. \-Defined the end\-to\-end commercial model, forecasting 5%\+ additional online sales and 50%\+ margin increase by optimizing direct delivery options \(D2C, Lead Gen\) and establishing the platform pricing strategy\. \- Designed platform wireframes and final product UI/UX and authored the cost\-benefit analysis for the required infrastructure\. Executed a localized content strategy \(based on Sri Lankan culture\) to drive early\-stage user acquisition\. \-Key skills : Product Strategy, Customer Discovery, MVP/Experimentation, Go\-to\-Market \(GTM\), Wireframing \(Figma/Sketch\), Financial Modeling, E\-commerce Logistics\.

Product Owner at Deloitte U\.S\. India offices, Aug 2014 \- Jun 2017 · 2 yrs 11 mos, Gurugram, Haryana, India, Helping digitize US government’s state sponsored childcare program \- Facilitated product upgradation, conducted requirement gathering and analysis with client, identified user stories for development \- Designed and executed product test plans & documentation; worked with \~20 cross functional stakeholders across 3 locations in India \- Conceptualized over 200 end\-to\-end user flow scenarios, crafted detailed Product requirements document \(PRDs\), write and test acceptance criterias, collaborated with more than 20 stakeholders across 3 locations in India Implemented test automation for faster delivery of an insurance management system \- Executed integration of insurance management system with \~30 external vendor applications in US using REST APIs \- Developed test cases and implemented automation using Java and Selenium tool for the same before the beta release of the product \- Helped in 33% quicker release, improved bug identification; ensured high reliability all while delivering a broad set of product features

Intern at Tata Steel, Jun 2013 \- Aug 2013 · 3 mos, Jamshedpur, Jharkhand, India, \- Observed and worked closely with ground level electrical facilities maintenance technicians \- Researched and understood the new automatic relay testing technology kit bought by the department but not fully implemented \- Updated the standard operating procedures \(SOPs\) for relay testing to include using flows using the new kit \- Saved manual efforts; increased efficiency and delight of ground level staff as a result \- Led staff trainings on using the product and created manuals

## Education

Master of Business Administration \- MBA, Management, Indian Institute of Management, Shillong

Bachelor of Technology \(B\.Tech\.\), Delhi Technological University \(Formerly DCE\)

[View the original profile](https://tal.club/meet/jatin-p)

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