Headline

Staff Product @ Walmart | Omni-channel convenience | Commerce & Fulfil Platforms

About

My career highlights: - Staff/Lead Product Manager at Walmart working on e-commerce marketplace platforms namely. Improving customer pre and post order experience by accurately providing availability, serviceability and supply chain planning based on customer location, stock and courier availability. - Drove Quick-commerce growth for Asda, UK to 150 million pounds runrate. Led integrations with 3P marketplaces like UberEats and Deliveroo as a seller, built seller merchandising and settlement systems - Founding member of Bain’s USD 10 million proprietary SaaS benchmarking product. Helping provide BFSI clients with actionable insights on their customer journey experiences using Net Promoter score study - Managed increase of online leads to purchase by 30% with conceptualizing an online user engagement platform to drive retail cement sales for Ultra-tech in Sri Lanka - Helped digitize healthcare insurance delivery for more than 15+ states of the US. Developed insurance management systems for leading Fortune 500 insurance client organizations - Worked with ground level technical staff in a Steel plant in Jamshedpur to develop SOPs of using a tool which could automate their tasks and increase efficiency Core Skills - Business Analysis, Product Management, New Product Development and Launch, Revenue Generation, Go-to- Market plans, Data Analytics, Market Research and Benchmarking, Strategy Planning and Execution, User experience research

Location

Bengaluru

AI stack

claude code

claude

gemini

github copilot

lovable

mcp

Work experience

Staff Product Manager - Walmart Africa at Walmart Global Tech, Aug 2025 - Present · 1 yr 2 mos, Bengaluru, Karnataka, India

Senior Product Manager - Walmart Africa at Walmart Global Tech, Oct 2022 - Jul 2025 · 2 yrs 10 mos, Bengaluru, Karnataka, India, - Product Lead/Manager (Walmart Africa). Working actively with fulfil platforms - Promise and sourcing, FMS, OMS and Last mile. Improving customer pre and post order experience by accurately doing supply chain planning based on customer location, stock and courier availability. - Defined and led the roadmap for Express Same day collection (BOPIS) and Next Day Delivery Fulfillment Products. - Drove R50 Million in annual cost savings through e-commerce order sourcing optimisation - Owned the Order Promise & Reliability Product metrics; improved On-Time Delivery to 95% and enhanced promise precision by 2000 basis points (bps) by optimising promise algorithm. - Reduced item cancellations by 50% by designing and deploying intelligent sourcing stock availability features, directly boosting customer conversion rates. - Architected and launched back-room features, including real-time capacity constraint logic and wave-based picking rules, into the Fulfillment Management System to accrue warehouse/source productivity gains by R7 million and increase labor utilisation by 2700 bps from 53% to 80% - E-commerce Fulfillment, Customer Promise Optimisation, Fulfilment Management Systems (FMS), Order Management Systems (OMS), Product Roadmapping, ML/Data-Driven Promise Engines, Capacity Planning, Stakeholder Management.

Product Manager (x3) - Walmart UK (Asda) at Walmart Global Tech, Apr 2021 - Sep 2022 · 1 yr 6 mos, - Product Manager, Quick Commerce (Q-commerce) & Fulfillment for Asda (Walmart Group). Responsible for scaling the Q-commerce delivery channel to over 10K daily orders, generating £100M+ in annual revenue. - Defined the strategic roadmap and optimization goals for Asda's core fulfillment capability, managing the high-volume Fulfillment Management System supporting 100K+ daily grocery orders across web and app channels. - Owned and significantly grew third-party aggregator partnerships (UberEats, Just Eat, Deliveroo), enhancing service coverage to 500+ fulfillment sites. Collaborated with merchandising to curate range selection and implement intelligent substitution logic. - Drove critical product improvements in the order-to-delivery lifecycle, reducing fulfillment speed to under 30 minutes (key CX metric) and improving cross-selling efficacy of essential clothing items by 10%. - Key Skills: Product Strategy, Q-Commerce, Last-Mile Logistics, Partner Management, P&L Ownership, A/B Testing, Scrum/Agile.

Senior Product Associate at Bain & Company, Jul 2020 - Apr 2021 · 10 mos, Gurugram, Haryana, India, - Founding Product Team Member for Bain's proprietary B2B SaaS Customer Experience Benchmarking platform, instrumental in achieving a $10M valuation and scaling to 15+ Enterprise Clients (NorthAM). - Led end-to-end product discovery by mapping 100+ retail customer journey use cases (BFSI sector) and designing market surveys to collect NPS/CSAT data, deeply understanding user pain points to inform strategy. - Owned the Product Roadmap and backlog prioritization, driving cross-functional teams (5 members) from design to deployment, ensuring timely delivery that met evolving market demands and client needs. - Translated complex data (65K+ user personas/attributes) and analytical insights into actionable improvement areas for clients, supporting Sales/Commercial teams in building acquisition storylines and driving product adoption. - Key Skills: Product Strategy, Product Roadmapping, Backlog Prioritization, Go-to-Market (GTM), Data Analysis, Tableau, Alteryx, JIRA.

Associate at Bain & Company, Apr 2019 - Jul 2020 · 1 yr 4 mos, Gurugram, Haryana, India

Strategy Intern - ABG Group Internship Program 2018 at Aditya Birla Group, Apr 2018 - May 2018 · 2 mos, Colombo, Sri Lanka, - Product Strategy Intern on the Digital Sales Platform initiative for UltraTech, Sri Lanka. Developed the full product strategy and Go-to-Market (GTM) plan to capture 1.2 Million+ retail users. - Led customer discovery by mapping the user journey and articulating needs for the new platform. Validated product traction through shadow button and coming soon MVPs, achieving a 30% conversion rate from targeted social media and SMS campaigns. -Defined the end-to-end commercial model, forecasting 5%+ additional online sales and 50%+ margin increase by optimizing direct delivery options (D2C, Lead Gen) and establishing the platform pricing strategy. - Designed platform wireframes and final product UI/UX and authored the cost-benefit analysis for the required infrastructure. Executed a localized content strategy (based on Sri Lankan culture) to drive early-stage user acquisition. -Key skills : Product Strategy, Customer Discovery, MVP/Experimentation, Go-to-Market (GTM), Wireframing (Figma/Sketch), Financial Modeling, E-commerce Logistics.

Product Owner at Deloitte U.S. India offices, Aug 2014 - Jun 2017 · 2 yrs 11 mos, Gurugram, Haryana, India, Helping digitize US government’s state sponsored childcare program - Facilitated product upgradation, conducted requirement gathering and analysis with client, identified user stories for development - Designed and executed product test plans & documentation; worked with ~20 cross functional stakeholders across 3 locations in India - Conceptualized over 200 end-to-end user flow scenarios, crafted detailed Product requirements document (PRDs), write and test acceptance criterias, collaborated with more than 20 stakeholders across 3 locations in India Implemented test automation for faster delivery of an insurance management system - Executed integration of insurance management system with ~30 external vendor applications in US using REST APIs - Developed test cases and implemented automation using Java and Selenium tool for the same before the beta release of the product - Helped in 33% quicker release, improved bug identification; ensured high reliability all while delivering a broad set of product features

Intern at Tata Steel, Jun 2013 - Aug 2013 · 3 mos, Jamshedpur, Jharkhand, India, - Observed and worked closely with ground level electrical facilities maintenance technicians - Researched and understood the new automatic relay testing technology kit bought by the department but not fully implemented - Updated the standard operating procedures (SOPs) for relay testing to include using flows using the new kit - Saved manual efforts; increased efficiency and delight of ground level staff as a result - Led staff trainings on using the product and created manuals

Education

Master of Business Administration - MBA, Management, Indian Institute of Management, Shillong

Bachelor of Technology (B.Tech.), Delhi Technological University (Formerly DCE)