Headline

Automotive Professional | Sales & Operations | Premium Automotive & Aftermarket | Customer Experience | Motorsport Enthusiast

About

I’m an automotive professional with hands-on experience across premium car care, aftermarket automotive products, sales, customer experience and operations. My career has allowed me to work closely with vehicle owners and automotive enthusiasts, helping them understand products and solutions ranging from paint protection films and ceramic coatings to detailing, accessories and vehicle customisation. I enjoy the combination of automotive knowledge, consultative selling and building long-term relationships with customers. At Esperto Car Care, I work across sales and operations, managing customers from their initial enquiry through to service delivery while also contributing to day-to-day operations and quality control. I have also been recognised for achieving the highest billing across two product categories for multiple consecutive months and exceeding the quarterly sales target. Before moving into the automotive industry, I built a strong foundation in hospitality, customer relations and operations. This experience shaped my approach to customer service — professional, patient, solution-oriented and focused on creating a premium experience. Outside of work, automobiles and motorsport are a major part of my life. I have competed in hillclimb and tarmac autocross events, with podium finishes, and have also received national-level recognition through an All-India Karting Talent Scout event. I’m particularly interested in opportunities at the intersection of automotive, sales, customer experience, premium brands, mobility, aftermarket products and emerging automotive technology. Always interested in connecting with people working in the automotive and mobility space.

Location

Bengaluru

AI stack

gemini

ChatGPT

ChatGPT Images

Work experience

Sales & Operations at Esperto Car Care Koramangala, Oct 2024 - Present · 2 yrs, Bengaluru, Karnataka, India, • Manage consultative sales for premium automotive detailing, paint protection and vehicle-care solutions. • Handle the complete customer journey, from initial enquiry and product consultation through scheduling, service delivery and follow-up. • Understand customer requirements and recommend appropriate solutions based on vehicle type, usage, expectations and budget. • Conduct product demonstrations and explain technical differences between automotive protection and detailing solutions in a customer-friendly manner. • Build and maintain relationships with premium and enthusiast vehicle owners, contributing to repeat business and long-term customer relationships. • Support day-to-day operations including scheduling, coordination and quality checks. • Achieved the highest billing across two product categories for multiple consecutive months while exceeding the quarterly sales target. • Work closely with the operations team to ensure that promised customer experience and quality standards are maintained through delivery.

Sales & Operations Manager at The Gloss Factor - Automotive Detailing, Apr 2024 - Sep 2024 · 6 mos, Bengaluru, Karnataka, India, • Consulted with customers on paint protection films, ceramic coatings and premium automotive detailing solutions. • Explained technical product differences, application processes, protection benefits and long-term value. • Recommended solutions based on vehicle condition, customer requirements and intended vehicle usage. • Developed strong product knowledge across automotive protection and detailing categories. • Supported day-to-day operational activities and customer coordination.

Sales & Operations Executive at ADD-ON Car Accessories Superstore, Jan 2024 - Mar 2024 · 3 mos, Bengaluru, Karnataka, India, • Consulted customers on automotive accessories, customisation and aftermarket solutions. • Matched products to individual vehicle requirements, lifestyle preferences and customer expectations. • Developed product knowledge across a wide range of OEM and aftermarket automotive categories. • Assisted customers in evaluating different customisation options and making informed purchasing decisions.

Customer Relations Associate at Benki Brewing Tools, Apr 2023 - Dec 2023 · 9 mos, Bangalore Urban, Karnataka, India, • Served as Academic Advisor for the Specialty Coffee Association of India (SCAI), guiding students through curriculum and certification pathways. • Developed strong consultative communication, mentoring and customer relationship skills. • Supported customer interactions and operational coordination.

Academic Advisor at Speciality Coffee Academy Of India, Apr 2023 - Dec 2023 · 9 mos, Bangalore Urban, Karnataka, India, I help our students understand what course should be followed based on their experience and requirements.

Education

Bachelor's degree, Hospitality Administration/Management, international institute of hotel management

ICSE, St. Joseph's Boys' High School