Headline

Customer Service Representative skilled in market research and sales management.

About

At IGT Solutions, I oversee daily guest operations, including check-ins, reservations, and service coordination, while ensuring adherence to professional hospitality standards. This role involves guest relations, feedback management, and leading a small team to provide seamless experiences. With an MBA from One School of Business, Bangalore, and a bachelor's in Hotel, Motel, and Restaurant Management from the State Institute of Hotel Management, Indore, my academic and professional journey reflects a strong foundation in hospitality and sales. My goal is to leverage expertise in guest relations, sales management, and product marketing to contribute to organizational success.

Location

Bengaluru

Work experience

Customer Service Representative at IGT Solutions, Dec 2024 - Present · 1 yr 8 mos, Bengaluru, Karnataka, India, Managed daily guest operations, check-ins, reservations, and service coordination. Handled guest relations, feedback management, and operational smoothness, ensuring memorable stays while leading a small team and maintaining service quality aligned with professional hospitality standards.

Executive Sales Representative at Intellipaat, Jul 2024 - Nov 2024 · 5 mos, Bengaluru, Karnataka, India

Education

MBA, One School Of Business, Banglore

Bachelor's degree, Hotel, Motel, and Restaurant Management, State Institute of Hotel Management Indore