Jaipreet Sharma profile photo 1 on Tal

Jaipreet Sharma

Customer Support Executive | Multi-Channel Support Specialist | Client Handling | Quick Issue Resolution

Kanpur

3+ years of work experience

Arabian Aroma by Eros essence
Feb 20264 mosPresent

Delivered excellent customer service by handling queries and resolving issues promptly. Maintained high customer satisfaction through effective communication and problem-solving. Managed high-volume interactions while meeting performance targets. Built strong customer relationships through professional and empathetic approach.
Aasaan jobs private limited
Jul 20258 mosFeb 2026

ISM INFRASTRUCTURE
Jan 20241 yr 5 mosMay 2025

Led a team of workers to complete projects within deadlines. Maintained discipline and productivity at the construction site. Ensured timely completion of tasks with quality work standards.
Konexions Backoffice Services Pvt Ltd
Mar 20236 mosAug 2023

Consistently met or exceeded collection targets. Improved recovery rates through effective communication and negotiation. Maintained professional and customer-friendly approach during collections.
Justdial private limited
Sep 20224 mosDec 2022

Consistently achieved sales targets and contributed to revenue growth. Improved client acquisition through effective communication and negotiation skills. Developed long-term relationships with clients for repeat business.

Education

12 th, Science

Uttarpradesh board of secondary education

20191 yr2020

10, Computer Science

Dr.virendra swaroop 21 st centuary school

20181 yr2019

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Headline

Customer Support Executive | Multi-Channel Support Specialist | Client Handling | Quick Issue Resolution

About

As a Customer Support Executive, I specialize in multi-channel support including calls, chats, and emails. I am dedicated to understanding customer concerns, providing timely resolutions, and ensuring a seamless support experience. With strong communication skills and a problem-solving mindset, I consistently work towards improving customer satisfaction and building trust. Open to opportunities where I can enhance my skills and contribute to customer experience excellence.

Location

Kanpur

Work experience

Customer Support Executive at Arabian Aroma by Eros essence, Feb 2026 - Present · 4 mos, Delivered excellent customer service by handling queries and resolving issues promptly. Maintained high customer satisfaction through effective communication and problem-solving. Managed high-volume interactions while meeting performance targets. Built strong customer relationships through professional and empathetic approach.

Alfa Associate at Aasaan jobs private limited, Jul 2025 - Feb 2026 · 8 mos

Supervisor at ISM INFRASTRUCTURE, Jan 2024 - May 2025 · 1 yr 5 mos, Led a team of workers to complete projects within deadlines. Maintained discipline and productivity at the construction site. Ensured timely completion of tasks with quality work standards.

Collection Executive at Konexions Backoffice Services Pvt Ltd, Mar 2023 - Aug 2023 · 6 mos, Consistently met or exceeded collection targets. Improved recovery rates through effective communication and negotiation. Maintained professional and customer-friendly approach during collections.

Business Development Executive at Justdial private limited, Sep 2022 - Dec 2022 · 4 mos, Consistently achieved sales targets and contributed to revenue growth. Improved client acquisition through effective communication and negotiation skills. Developed long-term relationships with clients for repeat business.

Education

12 th, Science, Uttarpradesh board of secondary education

10, Computer Science, Dr.virendra swaroop 21 st centuary school

Jaipreet Sharma - Customer Support Executive in Kanpur | Tal