Headline

Staff Engineer at Tecnotree | Java, Spring Boot, Kafka | Distributed & Event-Driven Systems | Building AI Platforms (Spring AI, MCP) | 12 years

About

I build and run backend systems that can't afford to fail quietly. At Tecnotree I own the workflow orchestration platform at the core of our digital customer lifecycle suite. It runs customer journeys end to end for 20+ tier-1 telecom operators across Africa and the Middle East, serving 250M+ subscribers. That work is Java, Spring Boot, Kafka and Zeebe/Camunda, and it is where idempotency, retries, circuit breaking and observability stop being design-doc words and become daily engineering. More recently I designed and built Tecnotree's AI platform from scratch as the sole engineer: an AI gateway, an inference service with provider fallback, and MCP servers for CRM, Catalog and Billing. Three internal product teams now build on it. I use AI tooling every day for code review, refactoring, test generation and root-cause analysis, with clear validation gates: peer review, automated tests and static analysis before anything merges. Stack: Java, Spring Boot, Reactive Java, Spring AI, Kafka, Zeebe/Camunda, PostgreSQL, Redis, Kubernetes, Helm, Jenkins, GitHub Actions, OpenTelemetry, Prometheus, Grafana, React, TypeScript.

Location

Greater Bengaluru Area

AI stack

claude code

gemini

mcp

n8n

notion

obsidian

Work experience

Staff Engineer at Tecnotree Corporation, Aug 2021 - Present · 5 yrs 4 mos, Bengaluru, Karnataka, India, - Own the workflow orchestrator (Zeebe, Reactive Java, Node.js workers, Camunda DMN) that executes every customer journey end to end for 20+ operator deployments. - Made Zeebe production safe from before its 1.0 release: idempotent workers with retry semantics, Prometheus and Grafana alerting, version upgrades and state migrations, replay tooling for failed instances. - First responder on production incidents across operators; turned recurring failure modes into automated detection and replay. - Core contributor across the CLM backend in Java, Spring Boot and Kafka: charging-system adapter, customer interaction, orchestration, party interaction and product ordering services. - Built and maintain Helm charts and the Rancher catalog for CLM across 5 to 6 customer Kubernetes clusters. - Since Jul 2026: designed and built the BSS AI platform as sole engineer (Java, Spring AI, AI gateway, MCP servers for CRM, Catalog and Billing), adopted by three internal product teams and demoed to customers. - Set OpenTelemetry, Prometheus and Grafana standards for the AI stack.

Consultant at Tecnotree Corporation, Oct 2017 - Jul 2021 · 3 yrs 10 mos, Bangalore Urban, Karnataka, India, - Designed the generic worker framework on Zeebe (now Camunda) that lets each operator customise BPMN workflows through configuration instead of code. - Bridge between solution integration and product engineering: defect triage, feature gaps, delivery timelines. - Built localisation and clickstream foundations for the React front end.

Software Engineer at SM NetServ Technologies, May 2016 - Sep 2017 · 1 yr 5 mos, Bangalore Urban, Karnataka, India, - Built Payum, a multi-gateway payment service (Authorize.net, PayPal, Visa Checkout) for client Inspirata, including fraud-filter handling. - Built a discount module for a US car dealership in Ruby on Rails. - Implemented an attendance prediction model for Georgia Aquarium in Python with a senior data scientist, 95%+ accuracy.

Dotnet Developer at Softvent Services Pvt. Ltd., Nov 2014 - Apr 2016 · 1 yr 6 mos, Bangalore Urban, Karnataka, India, - Built Windows desktop applications in .NET, from kitchen order-taking systems to costing-sheet management for fastener manufacturers. - Wrote a code generator that automated repetitive development tasks. - Built shared ComponentOne FlexGrid libraries used across the team.

Education

Master of Computer Applications (MCA), Computer Science, Vellore Institute of Technology

Eastwood High School, Bangalore

Public links

github: https://github.com/jaikanth6