Headline

Product Management Leader - Payments, Monetization & FinTech

About

As an accomplished leader in Product Management, I bring a proven track record of constructing high-performance product teams from the ground up, across multiple regions. My expertise lies in the creation and scaling of enterprise platforms capable of processing volumes in excess of $80B, whilst meeting stringent SOX, Legal, Tax, and Regulatory requirements. My holistic approach to product management encompasses both user experience optimization and the development of robust, scalable platform products. Adept at leading from the front, my focus is on fostering innovation, agility, and a results-oriented culture within my teams.

Location

Bengaluru

AI stack

claude code

deepseek

grok

Work experience

Head of TPM, Commerce at Atlassian, Apr 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India

Director of Product Management at Flipkart, Mar 2022 - Apr 2025 · 3 yrs 2 mos, Bengaluru, Karnataka, India, In my current role as Director of Product Management at Flipkart, I've proudly scaled the Product team from one to eight, fostering efficiency and teamwork. I handle vital areas such as Billing, Payouts, Financial Bookkeeping, and Tax Compliance, crucial to both B2C and B2B commerce across the Flipkart Marketplace and its associated entities. Currently, I am spearheading an initiative to platformize our core products, aiming for seamless integration within Flipkart's diverse entities. My focus is on driving product growth, strategic innovation, and maintaining a high-performing team.

Director of Product Management at eBay, Feb 2017 - Mar 2022 · 5 yrs 2 mos, San Jose, California, As the Director of Product Management at eBay, I had the privilege of setting up and leading an exceptional, globally distributed team of product managers in creating several critical in-house platforms. These platforms, including Payment Ledger, Reconciliation Platform, Cash Management, and FX platform, are responsible for processing an impressive volume of over $80 billion in payments. In addition, I helped innovate eBay's revenue monetization pipeline, resulting in booking $9B in eBay revenue. Payments: Defined the financial architecture for the launch of Managed Payments and steering the vision and strategy for multiple key in-house platforms. Billing & Monetization: Led the strategy to transition eBay's billing system from traditional invoicing to real-time netting of fees. This resulted in drastically reducing revenue collection time and is projected to realize a yearly cost savings of over $140 million. I also redesigned discount programs, promotions, and the revenue recognition process for real-time benefits to sellers, along with simplifying the fee structure for managed payments sellers. Tax: Led the team to define and implement the US IST Collect and Remit project for Washington state.

Director Product Management at Payoneer, Jan 2016 - Nov 2016 · 11 mos, Palo alto, As Director of Product Management at Payoneer, I had the privilege of owning the Escrow product, where I enhanced user, partner, and developer experiences while also optimizing REST APIs. I led a diverse team to expand payment methods (ACH/CC/eCheck/Payoneer) and support various currencies (GBP/EUR), coordinating effectively with multiple teams such as core payment processing, RISK, Finance, Legal, and Customer Support across different time zones. As a design lead, I spearheaded the redesign of vital user flows including onboarding, order creation, and payment processes, and generated partner demos using Invision, which notably accelerated sales closures. Further, I strategized and executed a redesign of our existing API architecture, transitioning to a more scalable and flexible component-based model. My goal has always been to drive product growth while ensuring an optimal user experience.

Senior Product Manager - Country expansion & Acquisition at PayPal, Apr 2010 - Jan 2016 · 5 yrs 10 mos, San Francisco Bay Area, As Senior Product Manager at PayPal, I championed several key initiatives: Acquisition & Guest Checkout Lead: I executed multiple A/B tests, resulting in optimized acquisition and enhanced conversion rates in PayPal checkout. Country Expansion Lead: I crafted and implemented a strategic plan to extend the new PayPal checkout to 200+ countries. This involved process definition, relationship building with diverse cross-functional teams across different time zones, and ultimately, a successful rollout of PayPal checkout in the top 20+ PayPal countries. Billing Products: I devised a strategy to unify multiple billing products onto a single platform, streamlining APIs to enable innovation and launch new recurring billing products. Send Money: I directed a team to overhaul Send Money & Request Money features. Through Customer Driven Innovation (CDI), we increased adoption of P2P Send Money among students. Awards: My dedication to innovation was recognized with the APAC Labrats award, and I was a Global finalist in the Labrats Spring 2011 innovation contest.

Technical Product Manager at AOL Online India Limited, Feb 2008 - Apr 2010 · 2 y 2 mo, Bangalore

Technical Product Manager at Hostway, Feb 2007 - Mar 2008 · 1 y 1 mo, Bangalore

Business Analyst at Uniken Inc., May 2006 - Feb 2007 · 9 mo, Pune

Product analyst at eGrabber, Apr 2004 - Apr 2006 · 2 y, Chennai

Education

MBA, Marketing, Systems, Bharathidasan Institute of Management Tiruchirapalli

Bachelor of Engineering (BE), Computer Science, Kongu Engineering college

Public links

github: https://github.com/jai2010