---
title: "Jai Prakash Choudhary - Senior Operations Representative in Bengaluru | Tal"
description: "Meet Jai Prakash Choudhary, Senior Representative, Operation | 2+ Years Experience | Specializing in Non-Voice, Chat & Email Support based in Bengaluru."
image: "https://tal.club/meet/jai-prakash/share-image"
---

# Jai Prakash Choudhary on Tal

## Headline

Senior Representative, Operation \| 2\+ Years Experience \| Specializing in Non\-Voice, Chat & Email Support

## About

I am a detail\-oriented professional with over 2 years of experience in backend operations and technical support, currently transitioning into the field of Data Analytics\. In my previous roles at Concentrix and I Energizer, I worked extensively with customer data, analyzing return patterns, identifying issues, and improving process efficiency\. This experience built my strong analytical thinking and problem\-solving skills\. Currently, I am upskilling in Data Analytics through hands\-on learning in Excel, SQL, and Python\. I have worked on projects involving sales data analysis, customer support data insights, and data cleaning using Pandas\. I am actively looking for entry\-level opportunities as a Data Analyst, MIS Executive, or Reporting Analyst where I can apply my skills and grow in the data field\. 📌 Skills: Excel \| SQL \| Python \| Data Analysis \| Reporting \| Data Cleaning 📌 Open to: Bangalore / Remote Opportunities

## Location

Bengaluru

## Work experience

Senior Operations Representative at Concentrix, Jun 2025 \- Present · 1 yr 2 mos, Non Voice Avalon Chat Process

Sr Assistant \- Operation at Concentrix, Jun 2025 \- Jun 2025 · 1 mo, Working as a senior assistant at Avalon Process\. Handling Chat & E\-mail

Customer Service Representative at iEnergizer, Oct 2023 \- Jun 2025 · 1 yr 9 mos, Bengaluru, Karnataka, India

Customer Service Executive at I Energizer IT Services Pvt\. Ltd\., Oct 2023 \- Jun 2025 · 1 yr 9 mos, • Managed Flipkart ROH process by analyzing return requests and validating approval/rejection decisions\. • Identified suspicious patterns to support fraud detection and reduce operational losses\. • Improved process accuracy and turnaround through detailed case analysis\.

## Education

Bachelor's degree, Commerce, Swadeshi Academy

[View the original profile](https://tal.club/meet/jai-prakash)

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