---
title: "Jai Kapoor - Readiness Specialist in Delhi | Tal"
description: "Meet Jai Kapoor, Data Analyst | Business Reporting & Operations Specialist | Advanced Excel, SQL, Salesforce based in Delhi."
image: "https://tal.club/meet/jai-kapoor/share-image"
---

# Jai Kapoor on Tal

## Headline

Data Analyst \| Business Reporting & Operations Specialist \| Advanced Excel, SQL, Salesforce

## About

Data\-driven Business Analyst and Operations Specialist with 3\+ years of experience in a fast\-paced, global MNC environment\. Proven ability to translate complex operational data into actionable reports and dashboards, driving process efficiency and ensuring project success\. I excel at stakeholder management, process optimization, and technical problem\-solving\. My core focus is on using data to forecast capacity, track performance, and support strategic business decisions\. Core Technical Skills: ► Data Reporting & Analysis: Advanced Excel \(Pivot Tables, VLOOKUPs, Automation\), Salesforce, MySQL ► Stakeholder Communication: Mailjet, Jira, Trello ► Learning & Expanding: Actively refreshing college\-level SQL and learning Power BI\. Seeking a challenging full\-time role in Data Analysis, Business Intelligence, or Operations Analysis where I can leverage my analytical skills to provide actionable insights\.

## Location

Delhi

## Work experience

Readiness Specialist at Prometric, Mar 2023 \- Present · 3 yrs 4 mos, Gurugram, Haryana, India, \- ​Owned the end\-to\-end operational reporting process, delivering volumetric and capacity\-planning reports for global testing centers\. \- ​Developed and automated key performance dashboards using Advanced Excel, Salesforce, and MySQL to track site participation, candidate registration, and seat utilization\. \- ​Trained and mentored new joiners and international counterparts on technical processes, data handling best practices, and operational workflows\. \- ​Managed automated stakeholder communications, sending targeted email reminders and updates to internal and external partners using Mailjet\. \- ​Analyzed and streamlined project execution by authoring key process documentation and contributing directly to the Salesforce knowledge base, improving team efficiency\. \- ​Coordinated end\-to\-end Technical readiness for key clients \(CFA, ETS, ASE\), maintaining a 100% project success rate with a <0\.02% defect rate\.

Intern at Gurugram Police Cyber Security Summer Internship 2021, Jun 2021 \- Jul 2021 · 2 mos

Content Writer at New Dimensions Learning Solutions, May 2018 \- Mar 2019 · 11 mos, Delhi, India

## Education

Bachelor's degree, Software development, Guru Gobind Singh Indraprastha University

[View the original profile](https://tal.club/meet/jai-kapoor)

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