Headline

Operations Manager @Delhivery

About

Operations and Supply Chain professional with experience in high-volume B2C logistics operations, workforce planning, process optimization, and performance analytics at Delhivery. Passionate about solving operational challenges through data-driven decision-making and continuous process improvement. Experienced in managing large-scale shipment processing operations, productivity monitoring, manpower planning, KPI tracking, and SLA management. Successfully improved Gross Service Level (GSL) from 34% to 96% through operational excellence initiatives, SOP implementation, and workflow optimization. Skilled in Power BI, SQL, Python, Advanced MS Excel, and analytics-driven operational planning. Interested in opportunities across Operations, Supply Chain, Business Operations, Planning Analytics, and Process Excellence.

Location

Kalyan

Work experience

Graduate Trainee at Delhivery, Jul 2025 - Present · 1 yr, Bhiwandi, Maharashtra, India

Frontend Developer at Alkonost tech LLP, Jan 2024 - Jun 2024 · 6 mos, Kurukshetra, Haryana, India

Education

Bachelor of Technology - BTech, Production and industrial engineering, National Institute of Technology, Kurukshetra, Haryana

Matriculated, Maths, Government model senior secondary school sector 16 Chandigarh