Jahnavi . profile photo 1 on Tal

Jahnavi .

SDE @ Amber | Ex-SDE Intern @ Cleartrip-Flipkart

Pune City

4+ years of work experience

Amber
Aug 20251 yr 1 moPresent

• Reduced conversational AI response latency from 12s→7s by parallelizing workflow execution, optimizing search logic, and eliminating redundant processing. • Re-architected the AI orchestration layer from LangGraph to OpenAI Responses API, reducing LLM calls by 60% and enabling persistent memory, prompt caching, and efficient context management. • Led full-stack migration of customer support AI from Zendesk to Zoho across web and WhatsApp, contributing to an increase in AI-handled conversations from 40%→78% (web) and 50%→75% (WhatsApp). • Built full-stack whitelabel personalization features using React.js and REST APIs, including custom pages, forms, branding, and partner-specific inventory flows, contributing to 70% growth in platform leads.
Cleartrip
Jul 20241 yrJun 2025

• Developed & optimized critical filters (One-way price, Trip duration, Layover duration) for Cleartrip For Work, improving user experience and search relevance for millions of daily users. • Identified and fixed a high-impact production bug that led to a Rs.40L revenue leak due to Rs.0 convenience fees being charged in certain cases, helping restore pricing accuracy. • Owned primary on-call responsibilities and led SEV-0 incident resolutions, swiftly debugging live production issues, minimizing downtime, and coordinating with cross-functional teams to maintain system stability. • Implemented analytics events in Elasticsearch and monitoring dashboards in Kibana, enhancing payment tracking and incident response for high-traffic airline bookings. • Implemented a secure data export feature, enabling users to download their saved data from Cleartrip’s database, ensuring compliance with data privacy regulations.
GDSC CIET
Aug 20231 yr 1 moAug 2024

• Leading a team of 3 designers, assigning tasks, reviewing designs, and ensuring timely delivery of all visual assets. • Overseeing the creative direction for event posters, social media graphics, merchandise, and presentations to align with GDSC branding and event goals. • Collaborating with content, tech, and outreach teams to deliver cohesive campaigns that increased engagement and visibility by 30%
TEACHNOOK (TEACHSCAPE ONLINE LEARNING SERVICES PRIVATE LIMITED)
Jan 20232 mosFeb 2023

• Built reusable components using vanilla JavaScript, focusing on DOM manipulation and event-driven architecture. • Integrated interactive features and form validations to enhance the usability and accessibility of the platform. • Created responsive web interfaces with HTML, CSS, and JS and resolved coding issues.
GDSC CIET
Sep 20221 yr 11 mosJul 2024

• Designing promotional materials like event posters, social media creatives, and presentation slides to effectively communicate technical topics and initiatives. • Using tools like Canva, Figma, or Adobe Illustrator to deliver high-quality designs under tight deadlines. • Helping increase event participation and online visibility by ensuring all promotional graphics were timely, relevant, and appealing. • Maintaining visual consistency with GDSC branding guidelines while also experimenting with creative ideas to boost student engagement.
NATIONAL CADET CORPS - India
20172 yrs2019

Jahnavi’s AI Stack

antigravity
antigravity
codex
codex
opencode
opencode

Education

Chitkara University

Bachelor of Engineering - BE, Computer Science

Chitkara University

20214 yrs2025

High School Diploma, PCM

GMSSS, Chandigarh

20192 yrs2021

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Headline

SDE @ Amber | Ex-SDE Intern @ Cleartrip-Flipkart

About

Software Development Engineer at Amber, building AI-powered customer support systems, scalable full-stack partner platforms, and backend integrations for a global student accommodation marketplace. Previously interned at Cleartrip (Flipkart), where I worked on Java and Spring Boot services, resolved production issues with real revenue impact, and supported high-severity on-call incidents. I work across the stack with Java, Spring Boot, React, and AWS, and enjoy building systems that simplify operations. Currently seeking SDE opportunities to learn, grow, and make a meaningful impact. Let’s connect! https://jahnavi-22.github.io/

Location

Pune City

AI stack

antigravity

codex

opencode

Work experience

SDE at Amber, Aug 2025 - Present · 1 yr 1 mo, • Reduced conversational AI response latency from 12s→7s by parallelizing workflow execution, optimizing search logic, and eliminating redundant processing. • Re-architected the AI orchestration layer from LangGraph to OpenAI Responses API, reducing LLM calls by 60% and enabling persistent memory, prompt caching, and efficient context management. • Led full-stack migration of customer support AI from Zendesk to Zoho across web and WhatsApp, contributing to an increase in AI-handled conversations from 40%→78% (web) and 50%→75% (WhatsApp). • Built full-stack whitelabel personalization features using React.js and REST APIs, including custom pages, forms, branding, and partner-specific inventory flows, contributing to 70% growth in platform leads.

SDE Intern at Cleartrip, Jul 2024 - Jun 2025 · 1 yr, • Developed & optimized critical filters (One-way price, Trip duration, Layover duration) for Cleartrip For Work, improving user experience and search relevance for millions of daily users. • Identified and fixed a high-impact production bug that led to a Rs.40L revenue leak due to Rs.0 convenience fees being charged in certain cases, helping restore pricing accuracy. • Owned primary on-call responsibilities and led SEV-0 incident resolutions, swiftly debugging live production issues, minimizing downtime, and coordinating with cross-functional teams to maintain system stability. • Implemented analytics events in Elasticsearch and monitoring dashboards in Kibana, enhancing payment tracking and incident response for high-traffic airline bookings. • Implemented a secure data export feature, enabling users to download their saved data from Cleartrip’s database, ensuring compliance with data privacy regulations.

Graphics Team Head at GDSC CIET, Aug 2023 - Aug 2024 · 1 yr 1 mo, • Leading a team of 3 designers, assigning tasks, reviewing designs, and ensuring timely delivery of all visual assets. • Overseeing the creative direction for event posters, social media graphics, merchandise, and presentations to align with GDSC branding and event goals. • Collaborating with content, tech, and outreach teams to deliver cohesive campaigns that increased engagement and visibility by 30%

Web Development Intern at TEACHNOOK (TEACHSCAPE ONLINE LEARNING SERVICES PRIVATE LIMITED), Jan 2023 - Feb 2023 · 2 mos, • Built reusable components using vanilla JavaScript, focusing on DOM manipulation and event-driven architecture. • Integrated interactive features and form validations to enhance the usability and accessibility of the platform. • Created responsive web interfaces with HTML, CSS, and JS and resolved coding issues.

Graphic Designer at GDSC CIET, Sep 2022 - Jul 2024 · 1 yr 11 mos, • Designing promotional materials like event posters, social media creatives, and presentation slides to effectively communicate technical topics and initiatives. • Using tools like Canva, Figma, or Adobe Illustrator to deliver high-quality designs under tight deadlines. • Helping increase event participation and online visibility by ensuring all promotional graphics were timely, relevant, and appealing. • Maintaining visual consistency with GDSC branding guidelines while also experimenting with creative ideas to boost student engagement.

Volunteer at NATIONAL CADET CORPS - India, 2017 - 2019 · 2 yrs

Education

Bachelor of Engineering - BE, Computer Science, Chitkara University

High School Diploma, PCM, GMSSS, Chandigarh