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Jagrat Brahmbhatt

Aspiring Web Developer | HTML · CSS · JavaScript | MCA @ Charusat | Building Real-World Projects

Anand

< 1 year of work experience

vTech Solution Inc
May 20254 mosAug 2025

United States

Contributed to securing client contracts totalling $750,000 by crafting precise, compelling proposals as part of the bid team. Elevated proposal quality by eliminating grammatical and formatting errors, and authoring executive summaries that clearly articulated the company's value. Collaborated cross-functionally to tailor proposal responses to individual client needs, improving win-rate alignment.
Kochar Infotech Ltd.
Jun 20234 mosSep 2023

Vadodara, Gujarat, India

Cut complaint resolution time by 30% by streamlining escalation and response workflows across support channels. Managed 120+ customer queries daily across chat, email, and phone — consistently maintaining clear, empathetic communication. Drove a 65% customer satisfaction rate by implementing structured follow-up processes that reduced repeat contacts.

Education

Sardar Patel University (SPU), Vallabh Vidyanagar

Sardar Patel University (SPU), Vallabh Vidyanagar

20223 yrs2025

Master of Computer Applications, Information Technology

Charotar University of Science & Technology (CHARUSAT)

20252 yrs2027

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Headline

Aspiring Web Developer | HTML · CSS · JavaScript | MCA @ Charusat | Building Real-World Projects

About

I didn't fall in love with code right away — it started with curiosity. During my BCA at Sardar Patel University, I began experimenting with HTML and CSS, trying to understand how every website I visited was actually built. That curiosity turned into passion. Today, as an MCA student at Charusat University, I'm channeling that passion into building clean, responsive, and user-friendly web interfaces. My foundation is in frontend development — HTML, CSS, and JavaScript — and I'm actively expanding into modern frameworks and responsive design principles. Beyond academics, I've had real-world experience that sharpened skills most developers overlook: at vTech Solution, Inc., I supported a bid team that closed $750,000 in client contracts, and at Kochar Infotech, I handled 120+ daily customer queries — teaching me how to communicate clearly under pressure and think from the end-user's perspective. I'm an 8th-ranked national chess competitor, which tells you something about how I think: methodically, strategically, and always 3 moves ahead. I'm actively looking for internships or entry-level web developer roles where I can contribute, learn fast, and build things that matter.

Location

Anand

Work experience

Client Relationship Specialist at vTech Solution Inc, May 2025 - Aug 2025 · 4 mos, United States, Contributed to securing client contracts totalling $750,000 by crafting precise, compelling proposals as part of the bid team. Elevated proposal quality by eliminating grammatical and formatting errors, and authoring executive summaries that clearly articulated the company's value. Collaborated cross-functionally to tailor proposal responses to individual client needs, improving win-rate alignment.

Customer Service Executive at Kochar Infotech Ltd., Jun 2023 - Sep 2023 · 4 mos, Vadodara, Gujarat, India, Cut complaint resolution time by 30% by streamlining escalation and response workflows across support channels. Managed 120+ customer queries daily across chat, email, and phone — consistently maintaining clear, empathetic communication. Drove a 65% customer satisfaction rate by implementing structured follow-up processes that reduced repeat contacts.

Education

Sardar Patel University (SPU), Vallabh Vidyanagar

Master of Computer Applications, Information Technology, Charotar University of Science & Technology (CHARUSAT)

Jagrat Brahmbhatt - Client Relationship Specialist in Anand | Tal