---
title: "Ishaan Sarkar - Trainee Product Technical Analyst in Nashik | Tal"
description: "Meet Ishaan Sarkar, Trainee Product Technical Analyst at Zycus | MBA in Business Analytics | Power BI | SaaS Support | Business Analysis based in Nashik."
image: "https://tal.club/meet/ishaan/share-image"
---

# Ishaan Sarkar on Tal

## Headline

Trainee Product Technical Analyst at Zycus \| MBA in Business Analytics \| Power BI \| SaaS Support \| Business Analysis

## About

Results\-driven MBA graduate specializing in Business Analytics with experience in SaaS product support, business analysis, and data\-driven decision\-making\. Currently working as a Trainee Product Technical Analyst at Zycus, supporting global clients by resolving product\-related issues, analyzing tenant environments, and collaborating with cross\-functional teams to deliver effective technical solutions\. Skilled in Power BI, Excel, SQL, stakeholder management, KPI reporting, and operational analysis\. Passionate about leveraging analytics and technology to improve business performance, streamline operations, and enhance customer experience\. During my internship experience, I developed interactive dashboards, analyzed supplier performance data, and contributed to process improvements using data analytics and visualization tools\. Key Skills: • Power BI & Data Visualization • Business Analysis • SaaS Product Support • SQL & Excel • Stakeholder Management • KPI Reporting & Dashboarding • Problem Solving & Root Cause Analysis I’m always open to networking, collaboration, and opportunities in Business Analytics, Product Operations, and Technical Support domains\.

## Location

Nashik

## Work experience

Trainee Product Technical Analyst at Zycus, Dec 2025 \- Present · 7 mos, Mumbai, Provide technical support to US\-based clients by resolving product\-related issues through Salesforce ticket management and accurate case documentation\. Analyze tenant environments to identify root causes, validate issues, and coordinate with L2/L3 teams for escalations and system enhancements\. Conduct live troubleshooting sessions with clients to ensure timely issue resolution and improved customer experience\. Utilize AI\-assisted tools such as Merlin AI to streamline root cause analysis and accelerate problem resolution\. Collaborate cross\-functionally with Product Development and Support teams to improve operational efficiency and issue tracking\. Support SaaS product operations by handling ticket triage, configuration validation, and tenant\-specific issue analysis\.

Business Analytics Intern at MSS India Pvt\. Ltd\., Jun 2024 \- Aug 2024 · 3 mos, On\-site, Utilized Power BI for data visualization and reporting, leading to actionable insights for management\. Collaborated with cross\-functional teams to align analytics with business objectives, improving project outcomes\.

## Education

Master of Business Administration \- MBA, Business Analytics, Sandip Institute of Technology, & Research Centre

Bachelor's degree, Computer Applications, Byk College of commerce

[View the original profile](https://tal.club/meet/ishaan)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/ishaan#person",
      "name": "Ishaan Sarkar",
      "url": "https://tal.club/meet/ishaan",
      "image": "https://tal.club/meet/ishaan/profile-photo.jpg",
      "description": "Meet Ishaan Sarkar, Trainee Product Technical Analyst at Zycus | MBA in Business Analytics | Power BI | SaaS Support | Business Analysis based in Nashik.",
      "jobTitle": "Trainee Product Technical Analyst",
      "worksFor": {
        "@type": "Organization",
        "name": "Zycus"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Trainee Product Technical Analyst"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Nashik"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Sandip Institute of Technology, & Research Centre"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Byk College of commerce"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/ishaan#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/ishaan#webpage",
      "url": "https://tal.club/meet/ishaan",
      "name": "Ishaan Sarkar on Tal",
      "description": "Meet Ishaan Sarkar, Trainee Product Technical Analyst at Zycus | MBA in Business Analytics | Power BI | SaaS Support | Business Analysis based in Nashik.",
      "dateModified": "2026-07-18T11:39:24.474Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/ishaan#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/ishaan/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/ishaan/profile-photo.jpg",
        "caption": "Ishaan Sarkar profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```