Headline

AI @ LeadSquared

About

I care about two things: meaningful business outcomes and coffee that is arguably too strong for human consumption. Heading the Center of Excellence and AI Lab at LeadSquared comes after four years of helping enterprise teams navigate chaos, protect their sanity, and actually drive revenue. My focus is entirely on removing the invisible friction that makes the workday exhausting. I want to build environments where our daily tools act like supportive colleagues, relieving burnout and moving the needle where it actually counts for people and profits. If you see me at a café staring blankly at a massive stack of books, come say hi. Just don't ask me to choose what to read next- it’s a deeply philosophical crisis I face every single weekend.

Location

United States

Work experience

Senior Lead - Solution Consultant | AI Lab & Center of Excellence at LeadSquared, Apr 2026 - Present · 6 mos, Leading the AI Lab at LeadSquared to build Agentic AI solutions for US Healthcare and Education markets. Responsible for the "zero-to-one" setup of the Center of Excellence (CoE), turning AI innovation into client revenue. A) Agentic AI: Designing autonomous workflows for complex intake and engagement logic. B) US Market Growth: Delivering AI roadmaps that drive ROI for US-based enterprise providers. C) CoE Foundations: Establishing global standards and best practices for AI implementation. D) Revenue Innovation: Bridging R&D and solutioning to deliver high-impact AI use cases.

Lead - Solution Consultant | Center of Excellence at LeadSquared, Nov 2025 - Present · 11 mos, • Spearheading the establishment of the Center of Excellence for the US market, focusing on AI adoption. • Collaborating with cross-functional teams to integrate AI solutions across LeadSquared offerings.

Lead- Presales at LeadSquared, Jun 2023 - Nov 2025 · 2 yrs 6 mos, United States, Effectively led presales consultations and CRM solutioning initiatives in the US Healthcare sector. • Developed tailored solutions to optimize patient management, enhancing the overall client experience. • Worked closely with cross-functional teams to ensure alignment and delivery of innovative healthcare solutions. • Engaged with stakeholders to identify pain points and deliver impactful solutions that drive operational improvements.

Brand Strategy Intern at The BlueBeans, Sep 2020 - Feb 2021 · 6 mos, Gurugram, Haryana, India, Working in the Brand Strategy department of The BlueBeans with a focus on - creating, curating and managing digital content for specific brand pages and utilizing digital marketing platforms to promote smart brand-specific content to engage with potential customers while carving a niche for the brand in the market.

Business Development Intern at The Alcove Publishers, Jul 2020 - Nov 2020 · 5 mos, Gurgaon, Haryana, India, Interning with The Alcove Publishing House in its early bird series by connecting with potential writers to contribute for upcoming anthology series

Content Writer at CASA (Church's Auxiliary For Social Action), Jul 2020 - Jul 2020 · 1 mo, Gurgaon, Haryana, India, Working as an intern for a duration of one month with the Communications Department with special emphasis on creating content for quarterly newsletters, data mining, promoting CASA’s content on Facebook, Twitter, Instagram, Youtube and LinkedIn an supporting communications team with content management

Secretary at J.E.E.T The Career Guidance and Placement Cell, Apr 2019 - Jun 2020 · 1 yr 3 mos, Worked as the secretary of the Placement Cell of Indraprastha College for Women, handling the administrative and logistics of the cell

Education

BA Honours Philosophy, Philosophy, Psychology, University of delhi

Scottish High International School