---
title: "Irshad Baig - Associate Director in Bengaluru | Tal"
description: "Meet Irshad Baig, SAP Transformation Leader | AI enabler | S/4HANA, BTP & SAP Activate methodology Mentor | Program Management Expert based in Bengaluru. AI stack includes claude code, gemini, and openai."
image: "https://tal.club/meet/irshad-baig/share-image"
---

# Irshad Baig on Tal

## Headline

SAP Transformation Leader \| AI enabler \| S/4HANA, BTP & SAP Activate methodology Mentor \| Program Management Expert

## About

SAP Transformation, ERP Service Management, and Digital Operations Leader with 15\+ years of experience leading global SAP landscapes across SAP ECC, SAP S/4HANA, SAP EWM, SAP BW, SAP BTP, and RISE with SAP environments\. Proven expertise in ERP Service Management, ITIL governance, Application Managed Services \(AMS\), Hypercare Operations, Major Incident Management, Change & Release Management, Vendor Governance, and SAP Transformation Programs\. Successfully managed global ERP support organizations, multi\-vendor delivery teams, and large\-scale SAP programs across Manufacturing, Life Sciences, Retail, Government, and Technology sectors\. Experienced in driving SLA compliance, service excellence, operational stability, audit readiness, SOX controls, GxP compliance, service transition, and continuous improvement initiatives\. Adept at leading executive stakeholder engagement, outsourced partner governance, ERP operating model design, service reporting, resource management, and ERP modernization programs aligned to enterprise digital transformation strategies\. I mentor SAP professionals on career growth, interview preparation, leadership transitions, and SAP S/4HANA career planning\. 📅 Book a mentoring session: https://topmate\.io/irshad\_baig/

## Location

Bengaluru

## AI stack

claude code

gemini

openai

Supabase

Vercel AI SDK

## Work experience

Associate Director at KaarTech, Aug 2025 \- Sep 2026 · 1 yr 2 mos, Riyadh, Saudi Arabia, · Established ERP Service Governance framework covering Incident, Problem, Change, Release and Service Request Management across SAP S/4HANA implementation programs\. · Led Service Transition and Hypercare activities supporting business stabilization and operational readiness for large\-scale SAP deployments\. · Defined ERP operational KPIs and governance dashboards tracking SLA adherence, backlog management, incident aging, change success rates, and service performance\. · Managed strategic vendor relationships and service providers ensuring delivery against contractual SLAs and operational commitments\. · Led SAP S/4HANA rollouts across 8\+ government entities using the SAP Activate methodology, partnering with PMO and cross\-functional leaders to deliver HR, Supply Chain, and Finance workstreams on schedule with 95%\+ milestone adherence\. · Ensured 100% compliance with government policies, financial regulations, and audit frameworks, successfully supporting internal and external audits with zero critical observations across HR, SCM, and Finance systems\. ·Drove digital transformation initiatives across HCM, SCM, and Finance, automating 40–60% of manual processes, reducing cycle times by 30%, and improving end\-to\-end process visibility\. ·Directed enterprise\-wide resource management for 300\+ functional and technical resources, optimizing workforce planning and capacity utilization to achieve 15–20% productivity improvement and improved demand forecasting accuracy\. ·Managed multi\-million\-dollar budgets, strengthening cost control, budgeting, and financial planning processes to maintain >98% budget adherence and improve cost transparency across entities\. ·Identified and resolved 50\+ cross\-stream process and system gaps, delivering standardized, reusable solutions that improved system performance and increased user satisfaction by 25%\+\.

Senior Technical Manager at HCLTech, Mar 2024 \- Aug 2025 · 1 yr 6 mos, Germany, Spearheaded AI\-enabled SAP S/4HANA transformation under the RISE model, embedding predictive analytics and intelligent automation within SAP EWM cloud architecture, contributing to 22% improvement in warehouse process efficiency and 18% reduction in manual exception handling\. Led cross\-functional AI\-integrated delivery across SAP EWM, Basis, Infrastructure, and Data Management, optimizing resource utilization and improving release cycle predictability by 30%\. Established KPI\-driven value governance model linking AI initiatives to measurable business outcomes including: 15% reduction in infrastructure costs through predictive sizing and intelligent workload optimization 20% reduction in data storage growth via AI\-based archiving and data lifecycle management 25% improvement in system performance stability Designed and executed AI\-supported cloud migration strategy incorporating predictive infrastructure modeling and SAP ILM optimization, resulting in: $1\.2M projected 3\-year cost avoidance 35% faster environment provisioning Implemented intelligent monitoring and predictive alerting mechanisms across SAP and hybrid landscapes, reducing critical incidents by 28% and improving SLA adherence to 99\.5% availability\. Developed AI\-led warehouse optimization roadmap using ML\-based demand and throughput analytics, improving inventory visibility and contributing to 12% reduction in stock discrepancies\. Partnered with CIO office and hyperscaler teams to implement AI governance and value tracking dashboards, ensuring quarterly measurement of ROI and business impact realization\. Introduced DevSecOps automation and intelligent change analytics, reducing failed changes by 32% and shortening deployment cycles by 26%\. Mentored solution architects in AI\-first architecture design principles, improving solution standardization and reducing rework by 18% across technical workstreams\.

Senior Manager IT at Brigade Group, Oct 2022 \- Mar 2024 · 1 yr 6 mos, Bengaluru, Karnataka, India, • Orchestrating seamless collaboration with implementation partner to streamline SAP EWM and automation, resulting in a 30% reduction in system downtime and operational disruptions • Spearheaded the introduction of risk assessment protocols, significantly reducing the occurrence of post\-release issues\. •Optimizing the application stack by introducing NOW CODE LOW CODE SAP BTP platform, leading to a 20% reduction in inventory carrying costs and a 25% increase in on\-time deliveries\. • Implementing stakeholder management strategies, resulting in an improved collaboration and alignment across teams, and leading the development & implementation of a customer\-centric validation strategy, enhancing product performance and customer satisfaction •Providing comprehensive support for program management activities, actively assisting program managers in tracking and monitoring project objectives •Developing and executing a comprehensive training program, elevating application user proficiency by 40% and fostering a culture of technology adoption within the organization •Formulating and executing an innovative IT strategy, resulting in a 25% improvement in customer satisfaction through the implementation of cutting\-edge technology solutions •Providing technical support for local market requirements and facilitating end\-to\-end product launches, driving product success and customer satisfaction •Implemented and maintained best practices for continuous integration, ensuring a streamlined and automated development process\. •Leading cross\-functional collaboration with key clients to capture and analyze business requirements, resulting in a 40% boost in operational efficiency and a 50% reduction in manual errors •Directing the strategic planning, scoping, and seamless execution of projects, achieving a 25% improvement in delivery time and generating $3\.5M in revenue growth by implementing innovative solutions and driving cross\-functional collaboration

Program Manager at Trellix, Jan 2017 \- Oct 2022 · 5 yrs 10 mos, Bengaluru, Karnataka, India, •Planned and executed the logical separation of SAP and non\-SAP applications as part of the Divestiture program, including Production Go\-live and hyper care support\. •Led the SAP portfolio across McAfee enterprise, managing SAP SD and SAP EWM teams under the Solution Delivery portfolio, covering in\-house applications, Cloud strategy planning, and new environment setup\. •Leveraged expertise in SAP Business Technology Platform \(BTP\) to help clients integrate, extend, and innovate SAP solutions for enhanced process efficiency and agility\. •Delivered major portal solutions, including Retailer Portal, International Business Portal, and Institutional Portal, and integrated SAP systems with e\-commerce platforms to enable material sales on external portals\. •Provided production support, managing end\-to\-end maintenance within SLA timelines, handling high\-priority incidents, service requests, and change requests, and working closely with the client project team\. •Performed root cause analysis on major software and application problems, creating documentation for resolved issues, RCA, and troubleshooting steps prior to closure or escalation\. •Addressed SAP operational issues, including interface problems \(EDI/IDoc\), change management, and business process optimization\. •Extensively supported SAP EWM live issues using tools like warehouse monitor and RF, handling inbound \(unloading, deconsolidation, putaway\), outbound \(picking, packing, loading, goods issue\), and internal processes \(rearrangement, replenishment, scrapping, physical inventory\)\. •Resolved complex warehouse issues related to goods receipt, movement types, POSC, Handling Unit Management, Warehouse Order Creation Rules \(WOCRs\), and ensured smooth queue management via SMQ1/SMQ2\. •Served as the primary on\-call support, providing post\-implementation stabilization, proactive monitoring, and continuous improvement in SAP systems\.

Enterprise Resources Planning Technical Consultant at Intel Corporation, Sep 2013 \- Dec 2016 · 3 yrs 4 mos, Bengaluru Area, India, • Conducted business workshops, gathered requirements, and mapped AS\-IS and TO\-BE processes for warehouse and distribution setups, including blueprint creation and gap analysis for SAP EWM implementations\. • Prepared functional specifications and configured SAP EWM: defined warehouse structures, storage types, bins, activity areas, sort sequences, warehouse process types, staging areas, putaway, and stock removal strategies\. • Managed master and transactional data transfers from ECC to EWM, performed storage bin and stock uploads, and configured physical inventory, yard management, and internal warehouse processes \(replenishment, adhoc movements\)\. • Supported cross\-docking, transportation planning, and execution, along with inbound \(goods receipt, putaway, returns\) and outbound \(picking, packing, loading, goods issue, wave management\) processes\. • Configured SAP components, including condition records, resources, queues, labor management, material flow systems \(MFS\), and communication points, to align system behavior with business requirements\. • Delivered training sessions on EWM processes, prepared user manuals, and developed functional specifications for custom enhancements\. • Provided post\-go\-live support and system stabilization for new warehouse deployments, resolving end\-user issues and ensuring smooth operations\. • Extensively supported Order\-to\-Cash \(O2C\) processes in the SAP SD module, improving customer order management through requisition automation, scheduling agreements, and material extensions across plants, storage locations, and sales areas\. • Led EDI mapping and IDoc partner profile configurations, managed output processing \(fax, mail\), and collaborated with the EDI team to resolve IDoc\-related issues\. • Drafted functional specifications for sales orders and functional enhancements, ensuring alignment with business objectives and process design requirements\.

## Education

Bachelor of Engineering \- BE, Electrical, Electronic and Communications Engineering Technology/Technician, Sri venkateswara college of engineering

Executive MBA, Dayananda Sagar University

[View the original profile](https://tal.club/meet/irshad-baig)

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