Irene Goswami profile photo 1 on Tal

Irene Goswami

Executive Assistant & Business Analyst at SimplyBiz/Ex Administrative Assistant to GM - Executive Office Hyatt Place| Ex Telephone Operator - Front Office at Hyatt Place| Ex Shift Manager at Taco Bell India

Hyderabad

4+ years of work experience

SimplyBiz
Feb 20251 yr 5 mosPresent

Hyderabad, Telangana, India

Will be working as a shadow to my reporting manager in the US, working alongside him for an advisory role to multiple startups as an Executive Assistant and Business Analyst.
Hyatt Place Hyderabad Banjara Hills
Feb 20241 yr 1 moFeb 2025

Assisting the General Manager of the hotel with the day to day chores/tasks that need to be closed for the day. Making MOMs, scheduling/following up with the meetings of the day, preparing/collating presentations or databases to support the daily workflow of the General Manager are a part of my job role as of now.
Hyatt Place Hyderabad Banjara Hills
Apr 202311 mosFeb 2024

- Handling guest enquiries effectively - Directing calls to the respective departments - Handling guest complaints patiently and escalations whenever necessary - Keeping a track of the arrivals and departures for the guests, making necessary arrangements for their overall stay experience
Taco Bell India
Nov 20225 mosMar 2023

Happy to share my new job role.
Taco Bell India
Jul 20225 mosNov 2022

Hyderabad, Telangana, India

Apr 20223 mosJun 2022

Kolkata, West Bengal, India

Got associated with an NGO, mentored and managed the students while helping them to grow overall.
Spencer's Retail
Sep 20213 mosNov 2021

Kolkata, West Bengal, India

Dealt with marketing and communication regarding getting leads for bulk orders w.r.t. Corporate Gifting at Diwali

Education

NSHM College of Management and Technology

Master of Science - MS, Hospitality Administration/Management

NSHM College of Management and Technology

20202 yrs2022

Graduation, English Language and Literature, General

St Xavier's college ranchi

20173 yrs2020

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Headline

Executive Assistant & Business Analyst at SimplyBiz/Ex Administrative Assistant to GM - Executive Office Hyatt Place| Ex Telephone Operator - Front Office at Hyatt Place| Ex Shift Manager at Taco Bell India

About

Presently working as an Executive Assistant and Business Analyst at SimplyBiz - working for my reporting manager in the US for an advisory role to multiple startups. Worked as an Administrative Assistant in the Executive Office after serving for 11 months as a Telephone Operator, Front Office at Hyatt Place Hyderabad. Last worked as a Shift Manager at Taco Bell, India (Burman Hospitality Pvt Ltd) and done with my Management Trainee phase. I have completed my masters in Hospitality Management degree from NSHM College of management and technology with 9.38 cgpa. Previously, I had an overall industrial exposure at Vivanta by Taj, EM Bypass. I also worked as a Corporate Gifting Sales Intern at Spencer's Retail Ltd. Also, I got the best research paper award for my paper presentation in the marketing domain, at Enclave 2022 International conference, got my paper published in the college journal (paper title - impacts of social media marketing on consumer behaviour)

Location

Hyderabad

Work experience

Executive Assistant and Business Analyst at SimplyBiz, Feb 2025 - Present · 1 yr 5 mos, Hyderabad, Telangana, India, Will be working as a shadow to my reporting manager in the US, working alongside him for an advisory role to multiple startups as an Executive Assistant and Business Analyst.

Administrative Assistant - Executive Office at Hyatt Place Hyderabad Banjara Hills, Feb 2024 - Feb 2025 · 1 yr 1 mo, Assisting the General Manager of the hotel with the day to day chores/tasks that need to be closed for the day. Making MOMs, scheduling/following up with the meetings of the day, preparing/collating presentations or databases to support the daily workflow of the General Manager are a part of my job role as of now.

Telephone Operator - Front Office at Hyatt Place Hyderabad Banjara Hills, Apr 2023 - Feb 2024 · 11 mos, - Handling guest enquiries effectively - Directing calls to the respective departments - Handling guest complaints patiently and escalations whenever necessary - Keeping a track of the arrivals and departures for the guests, making necessary arrangements for their overall stay experience

Shift Manager at Taco Bell India, Nov 2022 - Mar 2023 · 5 mos, Happy to share my new job role.

Management Trainee at Taco Bell India, Jul 2022 - Nov 2022 · 5 mos, Hyderabad, Telangana, India

Marketing and communication at Change initiatives, Apr 2022 - Jun 2022 · 3 mos, Kolkata, West Bengal, India, Got associated with an NGO, mentored and managed the students while helping them to grow overall.

Marketing Intern at Spencer's Retail, Sep 2021 - Nov 2021 · 3 mos, Kolkata, West Bengal, India, Dealt with marketing and communication regarding getting leads for bulk orders w.r.t. Corporate Gifting at Diwali

Education

Master of Science - MS, Hospitality Administration/Management, NSHM College of Management and Technology

Graduation, English Language and Literature, General, St Xavier's college ranchi