Operations Manager at Amber

Pune District, Maharashtra, India

Pune Camp, Maharashtra, India

Hyderabad, Telangana, India


Master of Technology, Information Technology
Central University of Kashmir

Bachelor of Technology, Electrical, Electronics and Communications Engineering
University of Kashmir
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Passionate about customer excellence, team building, and leadership. As a Ops Associate, I earned Associate of the Year and 8 Associate of the Month awards in a year. Now, as an Operations Manager, I lead a team, optimize processes, and drive seamless, high-quality service delivery in UK PBSA market.
Pune District
Operations Manager at Amber, Mar 2024 - Present · 2 yrs 4 mos, Pune District, Maharashtra, India
Operations Associate at Amber, Jan 2023 - Mar 2024 · 1 yr 3 mos, Pune Camp, Maharashtra, India, Closed 700+ bookings individually. Recognized for outstanding performance with 8 Associate of the Month awards, 1 Associate of the Quarter, and honored as Associate of the Year
Catalog Specialist at LanceSoft, Inc., Aug 2022 - Nov 2022 · 4 mos, Hyderabad, Telangana, India, Managed a geocoding process, ensuring accuracy and efficiency in data mapping and location analysis
Catalog Analyst at WNS, Oct 2019 - May 2020 · 8 mos, •Achieved 100% KRA fulfillment; received League of Champions, Star & Launch Pad awards.
Master of Technology, Information Technology, Central University of Kashmir
Bachelor of Technology, Electrical, Electronics and Communications Engineering, University of Kashmir