Ipsita Dash profile photo 1 on Tal

Ipsita Dash

Business Analyst | Workforce Analytics | SQL • Power BI • Python • Advanced Excel | Forecasting & KPI Reporting

New Delhi

5+ years of work experience

Concentrix
Aug 20232 yrs 10 mosPresent

Gurugram, Haryana, India

Lead forecasting and capacity planning to ensure SLA adherence. Analyze historical trends and perform root cause analysis. Develop Power BI dashboards and automate MIS reporting using SQL and Excel. Monitor KPIs including SLA, AHT, Shrinkage, and Occupancy.
Career Break
Mar 20235 mosJul 2023

Delhi, India

Parag Milk Foods
May 202211 mosMar 2023

Delhi, India

Analyzed sales and territory data to identify performance gaps and growth opportunities. • Assisted in demand forecasting and inventory planning. • Prepared weekly/monthly KPI reports to track sales targets and operational efficiency. • Conducted gap analysis to streamline warehouse and distribution processes.
Allied Market Research
Jun 20213 mosAug 2021

Pune District, Maharashtra, India

Collected and organized market data from diverse sources, ensuring data accuracy and completeness. Conducted qualitative and quantitative analysis of market trends, customer preferences, and competitor activities. Collaborated with the market research team to prepare insightful reports and presentations, summarizing findings and offering recommendations. Developed proficiency in market research tools and software, supporting the team in their effective utilization.
Collegedunia
Oct 20209 mosJun 2021

Baleswar, Odisha, India

I have had the privilege of writing over 50 articles and blog posts related to finance and education. Through my work, I was able to increase website traffic and engagement by 25% by producing high-quality, engaging, and informative content. To ensure that the content remained relevant and up-to-date, I conducted weekly research studies on financial industry trends and developments. Throughout my work, I was dedicated to maintaining a 99% accuracy rate on all content. As a result, my work has received positive feedback from readers and clients alike.

Education

UPES

Master of Business Administration - MBA, International Business

UPES

20202 yrs2022

Intermediate, Accounting and Finance

The Institute of Chartered Accountants of India

20173 yrs2020

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Headline

Business Analyst | Workforce Analytics | SQL • Power BI • Python • Advanced Excel | Forecasting & KPI Reporting

About

Business Analyst with 3+ years of experience in workforce analytics, forecasting, and KPI reporting. I specialize in transforming raw data into actionable insights using SQL, Power BI, Python, and Advanced Excel. Currently working in Workforce Management, I focus on volume forecasting, capacity planning, SLA monitoring, and performance optimization. I have hands-on experience in building dashboards, performing variance analysis, and supporting data-driven decision-making. I am passionate about leveraging analytics to solve business problems and continuously enhancing my skills in data analysis and business intelligence.

Location

New Delhi

Work experience

Workforce Management Analyst at Concentrix, Aug 2023 - Present · 2 yrs 10 mos, Gurugram, Haryana, India, Lead forecasting and capacity planning to ensure SLA adherence. Analyze historical trends and perform root cause analysis. Develop Power BI dashboards and automate MIS reporting using SQL and Excel. Monitor KPIs including SLA, AHT, Shrinkage, and Occupancy.

Health and well-being at Career Break, Mar 2023 - Jul 2023 · 5 mos, Delhi, India

Business Analyst at Parag Milk Foods, May 2022 - Mar 2023 · 11 mos, Delhi, India, Analyzed sales and territory data to identify performance gaps and growth opportunities. • Assisted in demand forecasting and inventory planning. • Prepared weekly/monthly KPI reports to track sales targets and operational efficiency. • Conducted gap analysis to streamline warehouse and distribution processes.

Market Research Intern at Allied Market Research, Jun 2021 - Aug 2021 · 3 mos, Pune District, Maharashtra, India, Collected and organized market data from diverse sources, ensuring data accuracy and completeness. Conducted qualitative and quantitative analysis of market trends, customer preferences, and competitor activities. Collaborated with the market research team to prepare insightful reports and presentations, summarizing findings and offering recommendations. Developed proficiency in market research tools and software, supporting the team in their effective utilization.

Content Writer at Collegedunia, Oct 2020 - Jun 2021 · 9 mos, Baleswar, Odisha, India, I have had the privilege of writing over 50 articles and blog posts related to finance and education. Through my work, I was able to increase website traffic and engagement by 25% by producing high-quality, engaging, and informative content. To ensure that the content remained relevant and up-to-date, I conducted weekly research studies on financial industry trends and developments. Throughout my work, I was dedicated to maintaining a 99% accuracy rate on all content. As a result, my work has received positive feedback from readers and clients alike.

Education

Master of Business Administration - MBA, International Business, UPES

Intermediate, Accounting and Finance, The Institute of Chartered Accountants of India

Ipsita Dash - Workforce Management Analyst in New Delhi | Tal